Curated list of junior remote jobs

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.youneedabudget.com/about-us/

Humbly Confident Part-Time Support Specialist

YNAB

Featured

Remote

Full Time

Customer Support

🎧Humbly Confident Part-Time Support Specialist
🌎 REMOTE
🚀COMPANY: YNAB

💡We build “You Need a Budget” the best budgeting software around. (But people in the know call us YNAB, which is pronounced “why-nab”). For more than a decade, people have been buying YNAB and then telling their friends what a difference it has made in their lives.

👥 Get to know the YNAB team:

As YNAB continues to grow, we are looking for friendly, technically-savvy Customer Support Specialists to join our team! It’s a part-time (25-30 hours a week) remote position, and you might just be a perfect fit. You’ll know it if you’re somewhat of a YNAB wizard already (or are willing to learn!), and are known for being helpful, patient, and awesome–particularly when it comes to problem solving and explaining complicated things in a way anyone can understand.

We love our YNAB customers, and we want to make sure they love their support experience. You’ll look forward to every chat message and email, because it’s an opportunity to help another person gain control of their money and become a better budgeter.

That’s a super-brief intro, and there’s a lot more to it. But first, you need to know if you’ll even like working with us. (We think you will.)

A Bit About Us

We build “You Need a Budget” the best budgeting software around. (But people in the know call us YNAB, which is pronounced “why-nab”). For more than a decade, people have been buying YNAB and then telling their friends what a difference it has made in their lives. Google us, or read some of our reviews on the app store, and you’ll see what we mean. We love building something that has a huge positive impact on people’s lives.

We’re profitable, bootstrapped, and growing. YNAB started in 2004, and we haven’t taken any outside funding—we’re in it for the long haul.

We have one overarching requirement when it comes to joining our team: our Cultural Manifesto has to really click with you. If you’re nodding emphatically while reading it, you’ll probably fit right in, in which case, we can’t wait to hear from you!

First, let’s talk about life at YNAB, and then we’ll go into detail about what we’re looking for.

Who you’d be working with:

Natalie is our CS Onboarding Manager—which means she has the best job ever. She walks you through your first few months on the team and helps you learn all there is to know about supporting our users. When not working, you’ll find her spending time with her family, planning her next vacation, or taste-testing queso.

Your Team: During your first few months, you’ll be a part of a team of other new Support Specialists. You’ll have your own Slack channel, and work together as you navigate your new position at YNAB. After the onboarding period, you’ll transition to a permanent team of experienced specialists and a passionate manager who is eager to help you continue to learn and grow with the team!

How You’ll Work at YNAB

We work really hard to make working at YNAB an amazing experience (we’ve even been named one of the Best Small Companies to Work For by Fortune) and have a team full of truly exceptional people—the kind you’ll be excited to work with. Here’s how we operate:

Live Where You Want

We’re a fully distributed team, so you can live and work wherever you want. Proximity doesn’t influence productivity. Just make sure you have a reliable internet connection and are available for your scheduled shifts.

Take Vacation (Seriously)

Just because you can work from anywhere, it doesn’t mean you should—we want you to take vacation. It’s important to get out and do something. We recently rolled out a PTO program for our part-time folks, and look forward to seeing pictures of your vacation in our in our #office_wall Slack channel.

International is Absolutely Okay

If you are Stateside, we’ll set you up as a W2 employee. If you’re international, you’ll be set up as a contractor. We are spread all over the world: Switzerland, Scotland, Mexico, Brazil, Argentina, Germany, Australia, Canada, and all over the United States.

401k

For our US employees, we have Traditional and Roth 401k options available for all team members! YNAB contributes three percent whether you choose to throw any money in there or not. It vests immediately. (Are you a personal finance junkie like our founder Jesse? He set up YNAB’s 401k to have the lowest fee structure possible, where all plan costs are paid by YNAB, not your retirement nest egg. The investment funds available are fantastic, passively-managed, ultra low-cost index funds. You’re not a PF junkie? Trust us, it’s awesome.)

Your First Eight Weeks

All support specialist roles begin with an eight week temporary employment agreement. Maybe you’ve never had a remote position before, or it’s your first time working in email or chat support. This temporary period helps BOTH you and us confirm if this job is a good fit. Our onboarding period provides extensive training and feedback while you learn the ins and outs of the role. While we don’t expect any issues (we only bring on those that we feel confident in), these first few weeks are also an opportunity for us to double-check that you can meet the expectations we have for our Specialists. At the end of week 8, we’ll have a call to chat about how you enjoyed the work, how your performance has been, and if we’re both feeling great about it, we’ll send a new employee agreement for a permanent position on the team.

Other Tidbits

After your onboarding period, we DEMAND (in a friendly, ALL CAPS IS YELLING way) that you fill out your Bucket List spreadsheet with 50 items. (That’s harder than it sounds!) Good things then follow.
The bucket list also really helps in deciding what we should give you for your birthday and Christmas.
After your onboarding period, we’ll set you up with a shiny new computer and replace it every three years.
Did I mention we make a huge, positive difference in people’s lives? You may not think that matters much, but then a few months down the road you’ll realize it’s made your job really, really enjoyable. Don’t underestimate this one!

If this sounds like your ideal environment, read on because now I want to talk about you. You will play a big part in helping people succeed at budgeting with YNAB. You will change lives.

Now, back to you, our new Support Specialist…

What Success Looks Like:

At YNAB, our goal is for our users to achieve life-changing financial control. No small thing, right? You’ll join our ever-growing support team and work together to deliver quick, accurate, and friendly responses via email and chat.

You understand the importance of balancing directness, accuracy, personalization, and speed—and, with time and practice, are comfortable taking on the most difficult conversations.

You’re incredibly passionate about great customer support. While you may not have an official support background, you understand the role it plays in the success of a business and know the work you do makes a real difference to our users.

You love problem-solving. You’ll have the impossible task of seeing the forest and the trees. You’ll dive into the depths of a customer’s issue, infer from their (sometimes vague) descriptions of exactly what’s going on, anticipate where they may get confused next, and clearly explain what they need to do in order to have continued success with YNAB.

You’re tech-savvy. You know your way around a computer, and can easily navigate the multiple tools and programs we use every day. And when something doesn’t work as expected, you feel confident troubleshooting the issue yourself.

You don’t mind answering the same question multiple times in the same day, because it’s a different customer each time—another chance to make someone’s day. You manage to exceed expectations even when you deliver a different answer than the customer was hoping for.

You’re really good at switching gears. You’ll answer three emails in a row—one about how to get a reluctant spouse to budget, the next about a bank not pulling in transactions, and another from a college student who realized they really need a budget for all their pizza and ramen—and not miss a beat.

You know that speed of response is extremely important, but you can walk that fine line between speed and accuracy. You are a master of being direct and friendly within the same sentence, and consistently meet or exceed our team wide metrics. Though you might be a perfectionist, you know when it’s time to ship it.

You play really nicely with others. You’re flexible. You adapt and adjust. You look forward to getting your feedback on your responses because you know it is an opportunity to learn and see someone else's point of view. And when we ask you to jump in on a project with our design team, or lend your skills to another team member, it's your best week ever. We're a team of kind, helpful people and you fit right in.

You love to learn. You love constructive feedback because it helps you improve. You pick up conversations mid-stream from a colleague who is off for the weekend, and offer a virtual high-five when the conversation is closed: customer satisfied.

You enjoy taking that one extra step beyond what’s expected. You’re creative in that way. You consistently force us to ask you questions like, “How did you know the customer meant ‘x’, when he was saying ‘y’ the whole time?”

You’re open-minded. Even if you do have prior customer support experience, you’re not afraid to learn about how we do things at YNAB, and seeing how our team goes above and beyond what’s expected to deliver exceptionally personalized responses.

A Day in the Life…

You always know your schedule, because it’s consistent week after week. Let’s say you work Tuesday through Saturday from 5pm – 10pm UTC (that’s 1pm-6pm Eastern Time). It’s Wednesday, and you’ve opened your laptop to start your shift. You clock in and spend a few minutes catching up on any important updates since yesterday.

It’s the first day of the month, so the queue is busier than normal, but expected. To warm up, you take care of any follow-ups that may be lingering since your last shift. A few are from users letting you know your last responses solved their issues perfectly, so your day is off to a great start!

Then, you head to the back of the queue and pick up a couple of the oldest conversations. You’re often surprised by the complexity of questions you see, but you’re excited for the challenge each one brings. And you know you can skip the ones beyond your knowledge level, after tagging it with your name so you can learn what you didn’t know.

Once the email queue is in good shape, you check our chat inbox to see what questions you can answer there, all while keeping tabs on any new emails that may come in.

Today you have your weekly one-to-one with your manager, so you pop in your headphones and hop on a video call to talk about your metrics, goals, and bring up some ideas you have on how we can make the support experience more effortless for our users.

Before you know it, your shift is over and it’s time to clock out!

You’re the One We’re Looking For, If:

You’ll be able to send at least 9 replies per hour.
You could flawlessly juggle three live chat conversations at a time.
You can commit to a set schedule of 25-30 hours per week, with one shift on Saturday or Sunday.
You value excellence and continuous improvement. At the same time.
You have excellent written English
You understand how every support response is an expression of the YNAB culture and brand.
Other people consider you a stellar communicator.
You love making people happy.
People thank you when you deliver difficult news. You’re that good.
You enjoy trying things you haven’t ever done before.
You aren’t afraid to ask questions.
You are wildly productive and independent, but a team-player at heart.
You have a laptop or computer for your training period (a tablet or Chromebook won’t quite cut it for some of the programs we use).

Bonus Points:

You already use and love YNAB.
You have experience working remotely.
You have customer support experience.

Pay for this role is $18 an hour during the temporary training period, and increases to $20 an hour for permanent part-time team members.

YNAB is an equal opportunity employer. We believe diversity of backgrounds, beliefs, and experiences to be critical to our success and are passionate about creating a welcoming, supportive, and collaborative environment for all employees. All are encouraged to apply as we continue to grow a smart, hard-working, and diverse team who love working together to build something that matters.

How to Apply:

Attach a PDF of your cover letter. In your cover letter:

Introduce yourself and explain why this position is of interest to you, and why you would be a great fit. Please limit this section of the cover letter to 1 page.
On a separate page of your cover letter, answer the following questions (with each response being about a paragraph in length):

1. What attracted you to this position? (This is not about what attracted you to the software.)
2. What criteria do you look for when searching for your next company or position?
3. What are your favorite and least favorite parts of your current or most recent job?
4. Tell us about a time when you had to learn something new to excel at your job.

If you have a prepared resume, attach it in PDF form. If you don’t have a resume because you aren’t even sure you’re looking to change jobs, that’s fine! An informal list of your work and education history is all we’re looking for.
Please send all attachments as PDFs.

We plan on leaving this job posting up for a while, and will be reviewing applications in batches. As such it may be a few weeks before you hear from us, but we will follow-up with everyone who does apply!

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://snowplowanalytics.com/about-us/

Data Engineering Internship

Snowplow

Featured

Remote, Europe (UTC +/- 2)

Internship

Developer

🛠 Data Engineering Internship
🌎 REMOTE
🚀COMPANY: Snowplow

💡We’re on a mission to empower companies to use data to make better decisions.

👥 Get to know the Snowplow team:

At Snowplow, we have a long tradition of offering remote internships. Many of our full time team have interned with us previously. This year we’re pleased to be able to offer two!There are tens of thousands of pipelines using our open source tech worldwide, collecting data emitted from over half a million sites and some very high-profile mobile apps. Running on AWS and GCP’s data stacks, it is ideal for data teams who want to collect high quality behavioral data in real-time and in their own cloud. We also collect, validate, enrich and load around 5 billion events for our customers each day.

‍The Opportunity

We are looking for two interns to join our team this summer. Ideally you’ll start in June and spend 3 months with us, however we’re open to different dates. We have four different teams within Engineering, all offering different experiences. We'll discuss during the interview process which team we envision you spending the most time with. There is plenty of opportunity to learn more from the wider team about all aspects of providing our service, from code to customers.

What you’ll be doing.‍

- Working on one or more of our pipeline, tracker or management console estate, depending on your skills and interests.

- Our pipeline tech is predominantly Scala and follows FP principles. Our tracker estate is very diverse, including Java, Objective-C, JavaScript, Python, and many more. - You’ll be very likely to be contributing to one of our many open source projects and building your GitHub profile there.

- Learning and contributing to our testing and deployment processes so that we can ship features quickly and with confidence.

- Collaborating with our Product Office and the wider team on building the best solutions for our customers.

- Being an active part in decision making on what we build and how we deliver it. You’ll bring a different perspective and we’ll want your input!

Our commitment to you:

- We will dedicate time to support your learning through a dedicated mentor, peer support, pair programming, etc.

- You will have the opportunity to write code that is released to our community and/or into our managed service.

- You will receive feedback throughout the internship and we’ll provide a short report at the end of your internship with reflections on your time with us.

What we’re looking for..

- The idea of working for a growing startup excites you.

- You have programming experience (not necessarily through work) and can demonstrate this in your application and through interview.

- Ideally this programming experience would be in Scala (functional) and/or JavaScript, Our data security and integrity are fundamental to what we do. You’ll need a good understanding of security threats and how to overcome them.

- Previous experience in data is a plus, but most importantly you’re interested in data and how it can empower our customers to make better decisions.

- You don’t wait to be told what to do. You can accept a mission, drive towards it and recognise when you need support or more direction.

- Our remote team depends on expert collaborators to work effectively. You’ll be a great communicator and enjoy working closely with the team.

What you’ll get in return.

- A three month, five-days-a-week placement, within which you can take leave as agreed. Sorry, you cannot fit this around other work or study commitments.

- This is a paid internship, but inline with starter salaries.

- Freedom to work from wherever suits you best, provided that your location’s working day lines up with UTC +/- 2. Sorry, we are not looking for interns to move their working hours to meet ours (i.e. start working in the middle of the night).

- Professional exposure to a fast-moving, collaborative engineering organisation full of supportive and talented people.

Here is what one our previous Interns had to say about their time with us:

“I undertook two internship at Snowplow and they have been a great experience for me. Interns at Snowplow are regarded like any other team member. I had a chance to work on core products of the company and real life challenges. Of course, in this process I never felt alone or isolated because all the team members were very helpful and they were always very patient against all my newbie questions. Also, making contributions to open source during this process was the cherry on the cake! I had a chance to see the internal dynamics of such a big open source project and I think this was a very valuable experience.” - Enes, working from Turkey, 2019 and 2017.

‍

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://piktochart.com/our-team/

Customer Support Specialist

Piktochart

Featured

Remote (UTC-4)

Full Time

Customer Support

🎧 Customer Support Specialist
🌎 REMOTE
🚀COMPANY: Piktochart

💡Just a simple, intuitive tool that helps you and your team tell stories with the visual impact they deserve.

👥 Get to know the Piktochart team:

At Piktochart, we strive to make our users’ day. We advocate happiness and delight, and we want you to be a part of our team to help make users happy! This is not a typical Customer Support role where you’re answering tickets and phone calls only. As a SAAS product, we conduct conversations with our users, analyze them and channel the feedback back to the product and the company so that we’re truly building customer-centric and forward products! If you care about helping users and making an impact in the visual communication space, please apply.

Your mission :

Help incoming customer conversations to ensure they have the best experience possible (teammates tend to help 60+ customers/send minimum 80+ emails and 10 chats per day) and adhering to our QA standards and company policies.Provide excellence customer experience with a high productivity level, quick first response time and short average handle time.Building relationships and engaging customers by going the extra mile to provide the best possible response.Identifying the customers' needs, clarify information, research each issue and provide solutions and/or alternatives, while providing the best value and empathy towards the user.Gather valuable customer feedback by conducting short user interviews, understanding customer pain points and forward to the Product Team.Perform logical troubleshooting. Accurately document troubleshooting steps for developers to troubleshoot and confirm resolution of reported issues.Writing documentation to help users help themselves (all the documentation on our Help Center is written and maintained by our Support Team).Contribute towards the improvement of Piktochart’s support system through ad-hoc projects such as revamping the FAQ section, revising tags, updating Customer Playbook etc.Receptive to giving and receiving candid feedback in order to improve individual and team goals

‍

You offer:

An outstanding command of the English Language - written and spoken.
A high degree of initiative, courtesy and professionalism to resolve most customer issues on first contact.
A resourceful, quick and agile learner, quick-thinking and empathetic attitude.
Adapt to quickly to changing priorities and customer needs.
Ability to prioritize tasks and incoming requests accordingly.
Ability to analyze the situation and make the best possible decision to resolve problems, typically related to assigned workload.
A flexible mindset towards 24x7 operations (Shift work may be required).
Clear and efficient communication including an out-of-this-world level of friendliness, politeness, patience, and professionalism. You do whatever it takes to delight customers!
Being able to work autonomously.
1-3 years of experience in Media/Tech supporting SaaS Applications.

Nice to have :

Some experience working within tight KPIs (Key Performance Indicators).
Writing/web content creation experience (a plus).

Working time:

8:00pm-4:00am (GMT +8)

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://web.hypothes.is/team/

Customer Success Specialist

Hypothes.is

Featured

Remote (Worldwide)

Full Time

Customer Support

🎧 Customer Success Specialist
🌎 REMOTE
🚀COMPANY: Hypothes.is

💡To enable a conversation over the world’s knowledge.

👥 Get to know the Hypothes.is team:

Summary

Hypothesis is seeking a Customer Success Specialist to join our growing Sales team. You’ll help us address the rapidly expanding demand from academic institutions, departments, faculty and students for our digital annotation tool that supports deep reading and social discussion in distance learning environments. This key customer-facing role is responsible for effectively managing the full complement of day-to-day activities of the LMS pilot success program at Hypothesis, interacting heavily with both technical support and sales to ensure that our users and partners have a seamless experience, and are delighted by their use of Hypothesis products.

To be successful in this position, the individual must be a self-starter with an entrepreneurial mindset and a team-player attitude who has a proven track record in managing customer facing software implementation projects while also sharing in our larger vision of a world where annotation is as common as comments, but more useful and engaging.

About the team

Hypothesis is a small edtech start-up company with financial backing that is ramping up to respond to high demand from stakeholders across the education marketplace. We work with educators, schools and publishers to bring new, innovative capabilities and workflows over digital content.

We are a diverse, supportive, highly collaborative, 100% remote team of technologists, educators, scientists, and business people working together to bring new capabilities to the web. We code in the open (our repos are public and liberally licensed) and help drive standards for annotation. Though we operate remotely, we are a close-knit team that communicates via Slack, video chat, GitHub, and Google Docs across 8 time zones.

About the role

In this role, you will take ownership of our client success function, helping to support institutions piloting Hypothesis technologies, shepherding pilots from onboarding to conversion, and contributing to the company’s overall sales cycle and business processes.

This includes, but is not limited to:

Hosting product demonstrations and training sessions for potential and existing customers
Developing and managing client relationships
Troubleshooting and identifying solutions to issues raised by pilot participants and partners, escalating to our Support team as necessary
Engaging deeply and directly with Hypothesis technologies to establish and maintain a working knowledge of the digital annotation product
Stewarding our pilot success resources and other guidance to help improve onboarding and general customer experience
Gathering qualitative and quantitative metrics to help identify value for pilot partners as part of conversion to production
Working with a multi-functional team and communicating proactively to resolve issues
Working with our support and sales teams to deepen and expand use of Hypothesis products

This role reports to the Senior Director, Education.

About you

You take great satisfaction in working with customers to find what they want, create solutions and ensure success. You are tenacious and resilient in achieving your goals and objectives.

Skills and experience you possess:

Previous experience in education, whether at an educational institution, education publisher, or ed-tech company
Excellent communication skills
Effective project management skills
Tech-savvy: able to speak to customers clearly and concisely about our product’s features and benefits
Familiarity with Learning Management Systems and other ed-tech platforms and tools

You will be successful at Hypothesis if you:

Are tenacious, self-directed, and highly motivated
Are committed to excellence and improvement
Are easy to get along with
Have previous remote work experience
Have strong time management and communication skills
Have strong problem-solving skills
Can communicate clearly and effectively with colleagues (especially important in a remote organization)
Have an approach to your work that allows for growth and change

How to apply

To apply for this position, please send a cover letter and your resume to join@hypothes.is telling us what about this role intrigues you and why you think you would be a great fit for Hypothesis.

Hypothesis is proud to be an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, citizenship, gender identity or expression, sexual orientation, age, marital or family status, veteran status, or disability. If you have a disability or special need that requires accommodation, please let us know.

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://moduscreate.com/about/

Front End Engineer (Javascript)

Modus Create

Featured

Remote (Worldwide)

Full Time

Developer

⚒Front End Engineer (Javascript)
🌎 REMOTE
🚀COMPANY: Modus Create

💡Modus Create is a disruptive consulting firm that brings together the best people, no matter where they are, to work in Agile, high-performing teams and deliver amazing results.

👥 Get to know the Modus Create team:

Hello! Are you ready to Work from Home and transform your career?

We're looking for a Frontend Engineer to join the engineering team at Modus. Want to help our client’s build awesome solutions to accomplish their goals and vision? Are you interested in working from home with some of the best talent on the planet? Then keep reading.

About You

You love building great software. Your work could be supporting new feature development, migrating existing features, and creating other mobile and web solutions for customers. You'll have a primary focus on frontend development using Javascript. You may be asked to jump into backend code from time to time. Our client’s tech stack is JavaScript, primarily using Angular, Vue, React, Ionic. A strong understanding of JS core (ES2019+) is required. We use modern tools, which means you’ll have the opportunity to work with Webpack, Redux, Apollo, Styled Components, and much more.

You have worked with teams before on large and demonstrable projects. You’re also familiar with frameworks like GraphQL, NodeJS, TypeScript, Jest, etc. You understand Agile software development, Unit testing, and DevOps practices, and can work closely with other teams to optimize your code.

You relish creating high quality code from the comfort of your own home. Your engineering projects will focus on understanding customers' needs and translating those needs from product specifications into functional, production ready code. You'll have the opportunity to ship code daily that will be used by customers.

You love learning. Engineering is an ever-evolving world. You enjoy playing with new tech and exploring areas that you might not have experience with yet. You are self-driven, self-learner willing to share knowledge and participate actively in your community.

Having overlap with your team is critical when working in a global remote team. Modus requires all team members to overlap with EST morning hours daily. In addition, reliable high speed internet is a must.

Things You Might Do

Modus is a fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

Give back to the community via open source and blog posts
Travel and meet great people- as part of our remote-first lifestyle, it's important that we come together as needed to work together, meet each other in person and have fun together. Please keep that in mind when you apply.
Teach and be taught: Modus creates active teams that work in internal and external projects together, giving opportunities to stay relevant with the latest technologies and learning from experts worldwide
Interact directly with internal and external clients to represent Modus and its values

Why Modus Create:

Our Benefits may vary according to the Country you are located in, so please reach out to our recruiter in case you have any questions.

If you become a contractor we offer:

Competitive compensation
100% Remote work (could vary according to the client's needs)
Travel according to client's needs
The chance to work side-by-side with thought leaders in emerging tech

Do you have what it takes? Apply today!

About Modus Create

Modus Create is a digital product agency that accelerates digital transformation. We use high performing small teams, emerging technology, and “new school” product development tools and methods to accelerate business outcomes. We support our clients across four core delivery areas: business and product strategy consulting, customer experience, cloud services, and Agile software delivery.

Driven by a team of world-class talent, we have been recognized by the Inc. 5000 list of fastest growing private companies 5 years in a row, the Washington Business Journal list of Fastest Growing Companies in the Washington, DC area two years in a row, and a top company for remote work by FlexJobs. We’re also an official partner to Atlassian, AWS, Cloudflare, GitHub, InVision, Ionic Framework, and Vue.js!

Based on the model of an open source team, Modites work remotely, and are located across the globe. That’s allowed us to hire the best talent in the world, no matter where they live. Our highly collaborative, autonomous, and effective working environment is fueled by a team unified by a love of continuous learning. Our years of thought leadership including books, whitepapers, blog posts, conference and MeetUp talks, demonstrate our commitment to sharing what we’ve learned.

We encourage every Modus employee to do the same. Our company is a platform for the growth of our employees. Through working with our distributed team of experts on challenging projects, every person that joins the Modus team can expect to continue growing and learning every day. This is your chance to be part of building something great.

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://moduscreate.com/about/

Junior Accountant

Modus Create

Featured

Remote (Worldwide)

Other

Full Time

💵Junior Accountant
🌎 REMOTE
🚀COMPANY: Modus Create

💡Modus Create is a disruptive consulting firm that brings together the best people, no matter where they are, to work in Agile, high-performing teams and deliver amazing results.

👥 Get to know the Modus Create team:

Hello! Are you ready to Work from Home and transform your career?

We're looking for a contractor to work as a part time Junior International Accountant to join the Finance Team at Modus . Want to help Modus streamline and implement best practices for our internal tools to align to our goals and vision? Are you interested in working from home with some of the best talent on the planet? Then keep reading.

About You

You love to crunch numbers, analyze data, and make sure processes get followed to support the accurate and proper maintenance of the organization’s financial statements.

Your main focus will be to work with timesheet gathering and follow ups, Project Job Costing, setting up new projects in time-tracking software, new vendors, new clients, invoices for billing clients and maintaining contracts and files for each one of those. You will also record expenses to the right account, class, department, assist with the month-end financial reporting and analysis and any other Adhoc and special projects and duties as required.

You bring 1-3 years of progressive and accounting related work experience, excel proficiency, demonstrated knowledge of generally accepted accounting principles (GAAP) and accrual-based accounting, excellent communication and interpersonal skills (verbal and written). A plus would be to bring consulting and/or software industry experience a plus as well as a Bachelors degree in accounting or finance related field.

You will have the opportunity to work with modern tools and technologies such as Salesforce, Netsuite, Quickbooks, Harvest, Trello, Jira, Slack, Zoom, Google Drive, and much more.

You enjoy providing value-added financial analyses that help determine the direction of operational decision making and planning. You are very attentive to details and demonstrate the ability to be accurate and thorough. You are able to prioritize tasks and work efficiently to complete work. You are adaptable and able to handle unexpected events and a quick paced environment.

You are highly collaborative, autonomous, and effective working remotely. You have the ability to work independently and as a team player, working with a cross-functional, distributed team.

You love learning Accounting & Finance in an ever-evolving world. You enjoy playing with new tech and exploring areas that you might not have experience with yet. You are self-driven, a self-learner, willing to share knowledge and participate actively in your community.

Why Modus Create:

Our Benefits may vary according to the Country you are located in, so please reach out to our recruiter in case you have any questions.

If you become a contractor we offer:

Competitive compensation
Remote work
The chance to work side-by-side with thought leaders in emerging tech

Do you have what it takes? Apply today!

About Modus Create

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.notion.so/Memberstack-Join-the-Team-54624ebea226444596fb73d4b110ecb2

Backend Engineer

Memberstack

Featured

Remote (Worldwide)

Full Time

Developer

🛠Backend Engineer
🌎 REMOTE
🚀COMPANY: Memberstack

💡Memberstack makes it easier to add user accounts and payments to any website.

👥 Get to know the Memberstack team:

About this role and why it's critical

We launched our MVP using Webflow as our front-end and Node, Express, and Mongo on the backend. Despite the scrappy start, we're now serving 400+ customers and hundreds of thousands of end users less than a year from launch. Now, we need your help to scale the product for all types of customers — including makers, small businesses, and large companies.

This role is critical to our mission. You will be responsible for building the backbone on which Memberstack runs and serves its customers, and help scale both the team and the product. Your work will impact thousands of people build, operate, and scale their online businesses.

Does this sound like you?

You're proficient with backend technologies like Node, Express, and Mongo.
You know to how to architect and build scalable infrastructure to help scale Memberstack to the next level as a mission critical tool for online businesses and teams.
You know how to refactor existing applications into clearer, standardized, documented, and testable applications.
You love developing software applications from start to finish: through conception, research, maintenance, and polish — to build delightful products that perform reliably.
You can code, test, debug, and automate complex applications on the back-end, but are not afraid to occasionally help in the front-end.
You're able to operate with a high degree of independence & autonomy.
You're a product-builder at heart and care about building meaningful, exceptional technology.
You have clear written & verbal communication skills in English.
Bonus: You've previously engineered products that have been used by a lot of people.
Bonus: You've previously helped scale API's to operate in a multi-region capacity.
Bonus: You're fluent with website platforms (Wordpress, Wix, etc) or payment platforms (Paypal, Stripe, etc)

If even 50% of this role description sounds like you, we'd be delighted to hear from you.

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://combyne.com/about-us/

Fashion Category Manager

Combyne

Featured

Remote (Worldwide)

Community

Full Time

💃🏾Fashion Category Manager
🌎 REMOTE
🚀COMPANY: Combyne

💡Combyne is a fast growing creative fashion network. Our community consists of over 5 million creators in UK, USA, Germany, France, Spain, Italy and many other countries.

👥 Get to know the Combyne team:

The result of your work 🏆

As our Fashion Category Manager you will make our creators happy by improving the fashion selection in the app
Because of your work, the fashion selection in the app will get more relevant for our creators every week
Our community will be inspired because you constantly come up with new ideas to improve the fashion selection – and you never stop
You love your job, you never give up and together we'll make combyne the most empowering creative fashion community in Europe, USA and other regions

Some of your tasks 🎯

Main duty: Management and curation of our fashion selection in the app by using our Content Management System (CMS)
Coming up with new styling ideas all the time and testing them
Looking at our numbers (analytics) to see if your tests were successful and where to improve

Job requirements

Bachelor's degree or higher
Professional experience in the digital industry
Service & customer orientation
Strong affinity for fashion and current trends
Ability to lead a team
A plus: design tools, photo and video shooting, video editing

What we offer you 🎁

Chance for a great career: if you're successful you can advance and lead teams
Real responsibility for an important part of combyne
Driven team, cool office and much more
Remote work is possible, too
Coffee and other drinks
Philipp is looking forward to your application!

‍

Your contact: Philipp Seybold, co-founder at combyne.

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.tidepool.org/team

Product Design Intern

Tidepool

Featured

Remote (Worldwide)

Internship

Designer

🎨Product Design Intern
🌎 REMOTE
🚀COMPANY: Tidepool

💡Tidepool is a 501(c)3 nonprofit organization committed to providing free software for the diabetes community to get the most out of their diabetes devices.

👥 Get to know the Tidepool team:

We are looking for an enthusiastic and highly motivated Product Design intern to join our team for Winter, or Summer 2020.

As a Product Design intern, you’ll work with the product and design team under a specific product area, enabling you to take on a project from ideation through execution. You will have the opportunity to make meaningful contributions at Tidepool.

Design and user experience is at the forefront of everything we do. Designers at Tidepool partner closely with cross functional team members from product, engineering, and data science teams.

Responsibilities include:

Own and execute a design project from concept through delivery.
Build prototypes to test concepts.
Work to conduct user research.
Participate in design critique.

The ideal candidate:

Has a dedication to learning.
Is curious and enjoy exploring new domains of knowledge.
Is intrinsically motivated.
Uses their own judgement to move work forward and to seek guidance when needed.
Has a strong portfolio that demonstrates their practice of a design process solving problems for mobile and web platforms.
Has a strong knowledge of visual design fundamentals including layout, color, and typography.
Has familiarity with design tools such as Figma or Sketch.
Has demonstrated skills in Interaction Design, User Experience, or User Interface Design.
Has a minimum of 10 weeks of full-time availability—this internship has a flexible start date. Please list your start date in your reply.

We take great pride in our internship program. We offer a full-time paid internship, that includes direct guidance from a mentor on the Tidepool team, and the freedom to work from anywhere.

Most of the Tidepool team has a personal connection to diabetes. If you don’t, that’s cool, but you should have demonstrated empathy for other chronic conditions, and be prepared to learn about and have empathy for the diabetes experience.

This is a remote position – you’ll be working from home and interacting with a team that works around the world, currently in 13 states and 7 countries. Learn more about working at Tidepool, including our approach to inclusion and diversity here..

Sound like you? We’d love to chat. Send your resume and online portfolio to jobs@tidepool.org.

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://contra.com/our-mission

Freelance Social / Content Ambassador

Contra

Featured

Remote (Worldwide)

Full Time

Marketing

Freelance Social / Content Ambassador
🌎 REMOTE
🚀COMPANY: Contra

💡Connect to the first professional platform built for the independent workforce.

👥 Get to know the Contra team:

With many of us house-bound due to COVID 19, the Contra team wants to continue to support the freelance community. To alleviate some of the stress we’re offering a remote, home-based opportunity for Content Creators / Social Media Pros.

We’re looking for Content Ambassadors to work with on an ongoing basis with our founding team. We are offering $1,000 monthly for your help. This is a contract / freelance position and requires ~ 8 - 10 hrs / month of your time.
‍

You should apply if :

experience and passion for social media / brand communication

writing skills (experience writing blogs/articles is a big plus)

some technical knowledge (we're a tech company, so it's important to us that our marketing team understands and is familiar with our projects)

You have an online portfolio or PDF that you can share with us

What will your day-to-day look like?

You will help us with UI testing, new feature launches, and content creation.

Sharing articles/content created by Contra members on your social profiles or with your communities. (usually 1 share per week).

In general, acting as an advocate for the Contra platform using your online presence.

Requirements:

Specific:

Fully completed profile on Contra.com
Agree to provide UX/UI Feedback (within 3 days of asking)
Agree to provide Beta testing of new features on the platform (within 3 days of asking)
Share and recruit through personal referral link

General:

• 2+ years of experience creating content or managing social channels

• Had ownership of many social consumer channels over the years, and understand what it takes to create awesome, consumer-oriented experiences

• Great communication skills that help you work with product and engineering to make product visions come to life

‍

💸 $1,000 per month, 8-10 hours

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.fluentcity.com/aboutus/

Online French Teacher

Fluent City

Featured

Remote (Worldwide)

Teaching

Full Time

Online French Teacher
🌎 REMOTE
🚀COMPANY: Fluent City

💡Founded in 2011, Fluent City is an innovative language training organization, offering instruction to individuals, groups, and businesses in 11 different languages.

👥 Get to know the Fluent City team:

This Job is For: All-star instructors. We're looking for super passionate language experts interested in enriching work they can do from home.

Schedule: Tuesdays & Thursdays 9-10am, work from anywhere!

Work Satisfaction Potential: Super high. Join our dynamic community of 200+ instructors and 30,000+ students and help people reach their language goals.

Sound like this was written for you? Apply today to get started!

WHO IS FLUENT CITY?

Founded in 2011, Fluent City is an innovative language training organization, offering instruction to individuals, groups, and businesses in 11 different languages. Fluent City’s online tools, contemporary curriculum and focus on driving real-world outcomes rather than academic knowledge has made it one of the fastest-growing language companies in the world.

WHAT WILL YOU DO?

As an Online French Instructor for group classes, you will teach students remotely using a communicative method, leveraging your creativity to maintain high levels of motivation with all students. New instructors should expect to have classes of approximately 6 students at once.

RESPONSIBILITIES:

Come to lessons prepared with relevant materials personalized to your students’ needs and interests
Log all lessons, assignments and student progress
Share student updates and progress reports with Fluent City staff
Deliver exceptional learning experiences and outcomes for all students
Monitor and encourage student activity, motivation and progress
Communicate in clear, timely and service-oriented manner with all students and Fluent City team members
Maintain excellent professionalism, strong organization skills and high attention to detail

MUST HAVES & REQUIREMENTS:

Valid work authorization to work legally in the United States today
Computer, webcam and microphone with reliable high-speed internet connection
Comfort and proficiency with technology and eagerness to experiment with new tools
Enthusiastic, open-minded, can-do attitude
1-2 years online teaching experience
Required 3-month service contract

PERKS & BENEFITS:

Growth opportunities within the fastest-growing language school in the U.S.
Collaborative national network of language enthusiasts and mentors

💸 $20/session (all sessions are 1 hour in length)

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

Customer Support Specialist

Milanote

Featured

Remote (Worldwide)

Full Time

Customer Support

Customer Support Specialist
🌎 REMOTE
🚀COMPANY: Milanote

💡Milanote is a tool for organising creative projects. It's used by designers, writers, marketers and other creative professionals from companies like Facebook, Apple, Dropbox, Google, Adobe, Sony, Nike etc.

👥 Get to know the Milanote team:

https://milanote.com/

About the role

This role is focused on providing our customers with exceptional support to help solve their problems.

The ideal candidate has excellent written communication skills (English fluent or native), is technically-savvy, has great problem solving ability, and most importantly, displays empathy for people.

Initially the role will be a part-time, with a lot of flexibility to work around your schedule (see more details below). It's anticipated to grow into a full-time position over the next 12 months as our user base grows.

General skills/attributes

Written communication skills - the primary job will be providing clear and succinct written responses to queries via our customer support platform Intercom.
Technical knowledge - you'll need to be technically savvy and understand modern software - you're likely to use various SaaS tools as part of your daily life and can show your experience with the web from past projects/experience (e.g. you may have designed and coded a website in the past, written javascript code, built a database).
Problem solving ability - you'll need to be comfortable dealing with ambiguity, and have the ability to ask appropriate questions to understand issues fully.
Empathy and patience - we expect you to take your time with customers, and in doing so provide people with an exceptional customer experience.
SaaS/startup experience - any previous experience at a startup/software company providing customer support would be seen as a bonus (but not essential).

Role duties

Triaging and responding to all of the queries received via our support platform Intercom.
Providing feedback, guidance and education on how to use the Milanote platform.
Helping convert potential customers into PRO users by offering them the right plan and pricing information.
Assisting customers with billing and invoicing queries using the Stripe platform.
Diagnosing technical and account issues often related to browser or device problems.
Escalating bugs and technical issues to the development team.
Sharing feedback and suggestions with the product team on how Milanote can be improved.
Contributing to our help centre knowledge base to make it easier for customers to find answers to their problems.

Location

This is a remote position, we're open to applicants from anywhere in the world.

All our support is handled over the internet. We expect to have a regular weekly review call, which means having some overlap with our timezone is ideal (we're based in Melbourne, Australia, GMT+10).

If you're applying from Melbourne, you would have the option of working onsite in our office if you'd prefer.

Employment basis

Part-time/flexible - you'll essentially need to do 2 - 3 hrs per day / 5 days a week, but the time in which it's done can be flexible depending on your schedule.
All the support will be carried out remotely via the Internet - so you can be based wherever it suits you best.
If you're currently studying, or at home raising kids - this is the type of position that could fit really well into your daily life.
We anticipate the hours increasing over the next 12 months to a full-time position as our user base grows - we can work with you on how this transition happens.

Application process

Please provide a cover letter that includes why you'd like to join Milanote
In your cover letter and resume please address the requirements of the role
Shortlisted applicants will be contacted to take part in a video call interview

Remuneration

The annual salary range will be a prorate amount equivalent to $40,000 - $45,000 USD annually.

💸 $40,000 - $45,000 USD annually.

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://lingo.university/en/about-us

Online English Teacher

Lingo University

Featured

Remote (Worldwide)

Teacher

Full Time

Online English Teacher
🌎 REMOTE
🚀COMPANY: Lingo University

💡Live online English classes anytime, anywhere.

👥 Get to know the Lingo University team:

Job Summary

The available positions we have are for qualified, English tutors to teach customised online English classes to Russian and Spanish children of between 5 and 12 years of age. We provide the virtual classrooms and materials – and you arrange the timetable. You can create your own schedule: it’s up to you how many hours you work and on what days – we do however ask for a minimum commitment of 3 courses. Courses consist of 1, 2 or 3 classes per week and our classes run for 60 minutes. We’re looking for dedicated, passionate teachers who want to make a difference, bring out the best in our students and prepare them for their futures.

Timetable

The most popular times for UK-based teachers to post classes are between 13:00 to 18:00 on weekdays and 08:00 to 11:00 at the weekend – as students in the Moscow time zone are +3 hours (27/10/19 – 28/03/20) and +2 hours (29/03/20 – 25/10/20) ahead of you (Russia does not observe Daylight saving time). For your students in Spain they are +1 hour ahead all year round as all European countries observe Daylight saving time.

Simply fill in the add your name and email address, click on your email confirmation and you are ready to apply.
Job Type: 2-year Contract
Salary: *20.00€ /hour (*Depending on size of class)

Online English Teacher Job Requirements

Fluent English speaker with proficiency/ ability to speak English at an idiomatic level
Engaging and communicative with students
Ideally 1-year experience in teaching children
ESL teaching certificate – TEFL, TESOL or CELTA (Preferred)
A bachelor’s degree in any discipline
High-speed internet connection
High quality microphone and camera

💸 20€ per hour (Depending on the size of the class)

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.iubenda.com/en/help/1812-work-with-us

Junior UI Designer

Iubenda

Featured

Remote (Worldwide)

Full Time

Designer

🎨 Junior UI Designer
🌎 REMOTE
🚀COMPANY: Iubenda

💡We help with the legal requirements, so you can focus on the business.

👥 Get to know the Iubenda team:

We started iubenda with the goal of changing the way people experience legal documents. Great care for design is everywhere in what we do – from the interface of our site to the legal documents we create – and by design we don’t mean those pretty icons or illustrations, for us design means turning tasks that are performed by lawyers today with years of study and experience into something that everybody can approach. Privacy compliance is where we decided to start, but the journey is not over. Join us to take our approach to every single legal document and procedure!

Location

Bologna and Milan, Italy or remote.

Our offices are incredibly nice places to work from, both located in the center of their respective cities.

Requirements

User interface design skills (at least junior level);
HTML/CSS development skills (at least junior level);

Important: if you’re a UI designer but have no development skills, do get in touch and we’ll still consider your application.

Added values

Experience using Sketch;
Experience using Balsamiq Mockups;
Experience with Sass;
Familiarity with the concept of Object Oriented CSS;
Illustration and icon design skills;
Proficiency in English.

Benefits

LEARNING BUDGET - We’ll sponsor your professional growth by providing a budget that can be used for courses, events, workshops and books.
REMOTE WORK - You can work from one of our offices in Italy or remotely. We are used and fully structured to onboard people who rather work full-time remotely.
WORKPLACE FLEXIBILITY - Aside from having two offices in Italy, in Bologna and Milan and both being incredibly well located nice places to work from, we have a remote work policy for those not under a remote contract (52 days per year).
COMPANY RETREATS - Twice a year (summer and winter) we get together in amazing destinations to work, bond and enjoy team building activities. We offer a fully paid week-long retreats to places like Val D'Orcia, Capri, the Dolomites or the Tonnara di Scopello.
WORK EQUIPMENT - We’ll provide an equipment allowance so that you can perform at your best.
GREAT WORK ENVIRONMENT - Work in a casual (no dress code!) but continuously growing environment. Besides, you will be part of a multicultural team full of talented and expert people and you will find a team spirit, which you would rarely find elsewhere.
ENGLISH CLASSES - We offer English classes in a weekly basis at our Bologna office, in 3 different levels, within working hours.
COMPETITIVE SALARY - We offer a highly competitive salary when compared with other Italian startups since we have high standards on finding the best people to join our team. Besides, we offer a generous paid time-off (+25 weekdays/year).

💸 Competitive

Capterra

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.sendible.com/about

Visual Designer

Sendible

Featured

Remote (Worldwide)

Full Time

Designer

🎨 Visual Designer
🌎 REMOTE
🚀COMPANY: Sendible

💡More than a social media management tool, we're here to help you make your clients successful on social.

👥 Get to know the team:‍

💡 The Opportunity

Are you passionate about creating stunning designs and improving the look and feel of a product?

If so, this is a fantastic opportunity for you to join a fast-growing company in an exciting space (social media)!

As Visual Designer, you will be responsible for creating the designs and assets needed to improve our brand identity, drive traffic to our website and increase adoption of our product.

Your focus is to collaborate with our Product and Marketing Teams to help produce designs and assets that can be used to increase awareness, activation, adoption and retention of our customers.

🤝 About You

At least 3 years of experience as a visual designer, preferably in SaaS.
Self-starter mentality with the ability to proactively get on with work.
A creative thinker, able to come up with innovative new concepts and solutions.
A confident and clear communicator with excellent writing and presentation skills over email, social media, video conference, webinars or in person.
Perseverance is in your DNA and you don’t take no for an answer.
Good knowledge of Social Media and the value it brings to a business.
Excellent organisational and follow up skills
Impeccable eye for detail

We strongly encourage candidates of all different backgrounds and identities to apply. We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. Each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company.

✅ Things You’ll Be Doing

Developing visuals and having the flexibility to work on any number of other assignments – from 360° brand platforms to video, social media, experiential, print and more.
Using various techniques to create drafts, models and prototypes.
Producing final design solutions.
Pitching new creative ideas.
Collaborating with team members to launch projects.
Taking on special design assignments (e.g. website redesign, brand guidelines).
Using feedback from other members to improve the platform.

💻 Why work with us

Work remotely or from our HQ and create your own schedule (we believe in trust and autonomy).
25 days paid holiday per year, plus one bonus day for your birthday.
Profit-sharing bonuses (if the company does well and you played a big part, you'll be rewarded).
Paid sabbatical after 5 years.
We love learning! Take part in our book club and receive free books quarterly or use your £1000 learning allowance to develop your skills.
Gain incredible experience building a truly successful, global SaaS company with a dedicated, small team where you can have a huge impact!

We have a low staff turnover rate — a large portion of the team has been at Sendible for 6+ years. But, your voice matters to us.

We like hearing fresh perspectives and appreciate new viewpoints, so you should feel comfortable speaking up and not be afraid to drive change and challenge the status quo. If something sucks and can be done better, we want to hear!

🌐 How we work

Sendible is a UK corporation and our head office is based in London but we are building a distributed team, and you can work from anywhere in the world for this role.

Of course, if you're based in London, you are welcome to work from our HQ which is fully equipped with free fruit and snacks, excellent coffee, standing desks, video games and pool, but we also allow team members to work from wherever they are most productive

⚡ How to get our attention when you apply

Introduce yourself to us as a colleague. Show us what your future could look like here! We value authenticity, so be yourself, be creative, and take your time with the application.

Tell us why you want this particular job. Tell us about:

Why you're passionate about Visual Design.
Why you want to work at Sendible and not somewhere else.
A great design you have experienced recently and why it was awesome.
A time you taught yourself a new skill to complete a job or project.

Provide a copy of your portfolio of work so that we can see your previous work and projects. (Please provide this as a URL)

So, if you want to join Rachel, Stefano, Alexis and the Sendible Team in helping to create and implement great designs and improve the experience for all our users, please submit your application!

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.linkedin.com/company/ifttt/

Integration Support Specialist (Part-time Contract)

IFTTT

Featured

Remote (Worldwide)

Part Time

Customer Support

🎧 Integration Support Specialist
🌎 REMOTE
🚀COMPANY: IFTTT

💡The Most Lightweight & Customizable WordPress Theme by Brainstorm Force.

👥 Get to know the team:‍

What will you do?

Efficiently triage technical questions and feedback from developers building integrations on the IFTTT Platform
Consult via Zoom/Hangouts/Slack with developers to help them build the best integrations possible
Help to continuously improve the platform documentation and in-product explanations
Become an IFTTT Platform expert who can answer internal questions from IFTTT sales teams
Identify and reproduce technical issues, documenting product enhancements, and user experience improvements
Assist with the platform’s service review process

What key qualifications are we looking for?

Expert troubleshooting and problem-solving skills
Fluent in written and spoken English
Experience with interacting with APIs and user authentication (OAuth 2)
Familiarity with various programming languages
Familiarity with mobile SDKs
Experience working remotely
Experience helping customers in real time via Zoom/Hangouts
Experience with email support or CRM tools
Plus: fluency in multiple written languages
Plus: developer platform experience

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://wpastra.com/about/

Wordpress Support Specialist

Uscreen

Featured

Remote (Worldwide)

Full Time

Developer

🛠Wordpress Support Specialist
🌎 REMOTE
🚀COMPANY: Astra

💡The Most Lightweight & Customizable WordPress Theme by Brainstorm Force.

👥 Get to know the team:‍

Responsibilities

Respond to support questions about the Astra theme and our other products.
Answer questions in our help desk software HelpScout.
Write detailed bug reports with replication steps for our developers to fix.
Write new documentation and update existing articles as needed.

Who we are?

Brainstorm Force is a team of passionate, creative individuals. From support, developers, marketers, content specialists, quality assurance, and more!

Initially starting as a web design agency, we realized that there had to be a better way to build clients’ websites faster.

So we pivoted to product and haven’t looked back. Our theme Astra is one of the most popular themes for WordPress, powering over 600,000+ websites, and gaining a new install almost every minute.

Your support skills will make customers smile, feel understood, and ultimately you’ll resolve their issues in a timely, positive manner. You’ll be making a difference to thousands of peoples a year through your knowledge and experience in WordPress.

What are we looking for?

You’re an empathic person. In general, people write in to support because they are frustrated, as a support person, it’s your job to understand what they’re saying, listen to their concerns, and address them with empathy.

You want to make a difference. We have hundreds of customers write in to us on a daily basis. As part of the support team, you’ll be making a real difference to real people.

Someone who can make the technical, non-technical. In support, it’s often the case where you need to explain a technical concept to someone who isn’t technical at all, explaining this in a non-patronizing way, in easy to follow plain English isn’t easy! But that’s what we need. 🙂

Who are you, and what do you bring?

Empathy for customers.
Passionate about providing excellent support.
Fluent English (spelling and grammar).
At least 1+ years of experience with WordPress.
Understanding and ability to write custom CSS.
Understand and the ability to write HTML.
Familiar with tools like HelpScout, Trello, Asana, Github, and Slack.
Polite and understanding.
Self-starter. You don’t have to be micromanaged.
Troubleshooting experience.
A curiosity to learn and grow.

Bonus points for any of the following

Ability to write and understand PHP.
Ability to write and read jQuery, Javascript, and any JS framework.
WordPress plugin development experience.
WordPress theme development experience.
Previous remote working experience.

What we offer you!

We believe in working closely and bringing the best out in each other. We’re a fun, supportive, and creative group of individuals. We’ll offer you:

A competitive salary. 💵
Paid time off if you join us full-time.
The opportunity to learn and grow in a fast-growing team.
The chance for your work to make a real impact on people’s daily lives.
Autonomy. We don’t micro-manage, we believe in letting you manage your own time as you see fit. Given the nature of support, though, you may need to be flexible for cover at certain hours.
Fully remote work.
Want to work from anywhere? This is the job for you.

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.uscreen.tv/about-us/

Technical Support & Success

Uscreen

Featured

Remote (Worldwide)

Customer Support

Full Time

🛠Technical Support & Success
🌎 REMOTE
🚀COMPANY: Uscreen

💡Uscreen is the leading video monetization platform enabling video creators from all over the world to sell their videos online.

👥 Get to know the team:‍

In this role, you will wear a few different hats, including:

Working in the ticket queue to assist customers with technical support requests.
Being the go to person for all technical requirements related to support and the platform.
Working with dev team incase of bugs and Tier 2 tickets.
Helping customers with setup and on boarding as needed to help them with the initial few steps of the platform setup via phone and email.

Requirements:

Must have:

2+ years in Customer Support or similar
Experience in SaaS
Experience working with HTML
A fully functioning workstation and a quiet place to work (with their own laptop)

Must be:

Quick to learn and able to understand our platform as well as the video and OTT industry
Able to work independently
Native or near-native English speaker (North American accent is a plus but not a requirement)
Overall a nice person 🙂

Our ideal candidate will also have:

Experience working with Zendesk or similar
Good communication skills, both written and verbal

Benefits:

Join an amazing, creative and motivated team
Work from anywhere (OK, almost anywhere…), as long as you have regular overlap with Eastern Time business hours and can schedule overlap with Pacific Time business hours when needed for customer calls.
20 paid days off per year (eligible after the first 6 months with the company)
Budget for personal development

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.hadleydesigns.com/pages/about-us

Freelance Copy Editor

Hadley Designs

Featured

Remote (Worldwide)

Writing

Full Time

✏️ Freelance Copy Editor
🌎 REMOTE
🚀COMPANY: Hadley Designs

💡Making it fun, easy, and affordable to celebrate life’s joyful moments.

👥 Get to know the team:‍

Requirements for consideration:

2+ years of copy editing experience
Degree in English, Journalism, or equivalent work experience
A meticulous approach to grammar, spelling and providing the highest quality, cleanest, most concise copy possible
A sharp eye for detail and the ability to work well under pressure
An uncompromising approach to hitting deadlines
Ability to utilize project management software to track tasks and submit deliverables
Strong organizational skills and the ability to manage your own workload

We’d love it if you can:

Deliver flawless edited copy for blogs, emails and more.
Correct spelling, grammar, punctuation and syntax.
Ensure consistency in spelling, hyphenation, numerals, fonts and capitalization.
Flag ambiguous or factually incorrect statements.
Track macro concerns like internal consistency.
Manage your own workload to deliver edited copy with a continual, timely turnaround
Laugh, because we love a sense of humor.

Benefits

We are a 7-person remote company that believes you shouldn't have to compromise work/life balance in order to deliver great work, and we believe that you can do this from anywhere.

Apply for this job

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.brandwatch.com/about/

Junior Javascript Developer

Brandwatch

Featured

Remote (Europe)

Developer

Full Time

🛠 Junior Javascript Developer
🌎 REMOTE
🚀COMPANY: Brandwatch

💡Brandwatch is the world’s pioneering digital consumer intelligence suite, helping over 2,000 of the world’s most admired brands and agencies including Unilever, Walmart and Dell to make insightful, data-driven business decisions.

👥 Get to know the team:

Responsibilities:

Develop new user-facing features
Translate UI/UX designs into code
Ensure the technical feasibility of UI/UX designs
Optimize application for maximum speed and scalability
Collaborate with other team members and stakeholders
Work alongside QA testers to address identified issues
Help identify and fix bugs
Help develop new automated browser tests

Required Skills:

Strong Javascript skills
Good knowledge of HTML, CSS, and Web standards
Knowledge of CSS pre-processing platforms, such as LESS and SASS
Experience with JavaScript frameworks e.g. Angular, Vue.js
Experience working with RESTful JSON APIs and single page applications.
Familiarity with Git
Basic CLI knowledge
Experience with modern build tools

Nice to Have Skills:

Bootstrap 3/4
Backend programming experience, ideally PHP (Laravel) or Ruby
SQL / MySQL knowledge
Experiencing with Selenium based browser testing libraries
Knowledge of Wordpress

What we offer:

Benefits:
We offer a range of benefits including; bike to work scheme, pension contribution, and discounted gym memberships.

Culture:
Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 10 offices across the globe, communication is key to ensure everyone’s voices are heard. We listen and learn. We develop our staff. We care about everything, and above all we support each other.

Working for Brandwatch:
Brandwatch Brighton is where it all began. We can be found in the vibrant North Laine, whilst we don’t believe in stereotypes, we do host yoga classes and Juice Mondays. We have cupboards bursting with snacks, a well stocked drinks fridge, sushi lunches, flexible working spaces and if you’re lucky we’ll even treat you to an ice-cream on the beach and you can enjoy one of our fortnightly massages right from the office.

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.danmartell.com/about/

Junior Sales Rep

Featured

Remote (Worldwide)

Full Time

Sales

🎧 Native Dutch Customer Service Associate
🌎 REMOTE
🚀COMPANY: Tripaneer

💡I HELP SAAS FOUNDERS SCALE QUICKLY. RAISE // SCALE // EXIT

👥 Get to know the team:

🧠Responsibilities:‍

Qualifying leads
Reaching out to warm prospects
Sell by chat
Manage sales pipeline and proactively move prospects forward
Documenting systems for the next generation of danmartell.com junior sales people
Providing timely feedback to marketing department around continually improving the quality of leads
Completing prospecting of clients to hand off to scale specialists.
Contributing to quarterly company revenue goals
Meet sales qualified leads / objectives
Field calls for the Growth Accelerator program.

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.tripaneer.com/about

Native Dutch Customer Service Associate

Tripaneer

Featured

Remote (Worldwide)

Customer Support

Full Time

🎧 Native Dutch Customer Service Associate
🌎 REMOTE
🚀COMPANY: Tripaneer

💡The Tripaneer journey started in 2013 with a passion for travel. To date, we’re a startup team of 200+ creative problems solvers, tech wizards, and passionate travelers.

👥 Get to know the team:

🧠Responsibilities:‍

Process new inquiries and reservations
Email conversations with customers
Telephone conversations with customers (inbound / outbound)
Handling cases in the best interest of both customer and company
Join meetings, training, and team buildings
Project support

You will receive an intensive training and work closely with your trainer and manager. We will make sure the work is well prioritized and scoped for you to deliver successful work. You will have bi-weekly VoIP conference calls and email plus chat contact. You will maintain our high-quality standards in every aspect of the job.

You will be working from your home or any other location of your choice. Your working schedule is Monday to Friday, with 2 weekend days once every four weeks.

Requirements

Native or near-native Dutch speakers
Candidate ideally based in European (between UTC+1 to UTC+3) time zones
Preferably a Bachelor's Degree in any field
Fresh graduates / Entry level applicants are encouraged to apply
Excellent English written and verbal communication skills
Excellent computer (Microsoft Office) skills
Ability to stay focused working on large tasks, while retaining close attention to detail
Ability to work independently, be proactive and use own initiative
A big plus for willingness to work on a weekend schedule within your timezone (2 weekend days and 3 regular week days).
A reliable and fast internet connection of at least 20Mbps

Plus-points:

1+ years of experience in a customer service or help desk capacity.
Experience with VoIP and other communication systems.
Experience with Zendesk.
Experienced using a range of online tools and services (e.g.wikis and blogs).
Experience living/traveling in an English speaking country.

Conditions:

Trial period: 12 weeks.
Start date: As soon as possible.

Shortlisted candidates will be invited for a Skype interview. All application documents shall be treated with the strictest confidence.

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://twentyoverten.com/company

Front-end Designer/Developer

Twenty Over Ten

Featured

Remote (Worldwide)

Designer

Full Time

🎨🛠Front-end Designer/Developer
🌎 REMOTE
🚀COMPANY: Twenty Over Ten

💡At Twenty Over Ten we are passionate about empowering financial advisors to easily build a beautiful and unique online presence.

👥 Get to know the team:

🧠Responsibilities:‍

Building and maintaining our front-end.
Refining and improving our UI/UX on desktop, tablet, and mobile with a focus on responsiveness, accessibility, and cross-browser compatibility.
Working remotely with a small team of creatives, including developers, copywriters, and other designers to create, implement, and update features and designs.
Translating designs and wireframes into well-crafted code.

Qualifications:

Strong knowledge of web standards, CSS-based design, cross-browser compatibility.
Expert skill with JavaScript (jquery), HTML, and CSS.
Great organizational skills, and an attention to detail, consistency, and simplicity.
Excellent communication skills.
Ability to work effectively on multiple projects under a tight schedule.
Familiarity with Google Apps and other remote collaboration tools.

NOTE A strong portfolio showcasing front-end work is required for consideration.

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.shopify.com/careers/culture

Theme Support Specialist

Shopify

Featured

Remote (Ireland)

Developer

Full Time

🛠Theme Support Specialist
🌎 REMOTE
🚀COMPANY: Shopify

💡Build your business. You’ve got the will. We’ve got the way.

👥 Get to know the team:

🧠Responsibilities:‍

Responsibilities and Duties:

Helping merchants customize their Online Store
Identifying bugs and theme improvements for our Themes
Develop ways to better equip our Support teams for any Theme related questions
Improve documentation to reduce Theme related support debt
Working with PSN, Sustaining Engineering, Themes, Online Store and Theme Partner Manager teams to resolve Theme bugs and improve Product
Contributing to critical projects within Theme Support as well as cross organizational, that contribute to the overall merchant experience

Qualifications:

Know HTML and CSS like the back of your hand
Have experience creating/modifying themes or web templates (e.g.: Wordpress, Tumblr, Liquid)
Have customer service experience. This could be anything from working as a Shopify Guru, working with clients on large scale design projects, or a retail job at Old Navy or Dunnes Stores
Familiarity with the Liquid templating language
Experience using CSS preprocessors (e.g.: SCSS, LESS) and/or build tools (e.g.: Grunt, Gulp)
Have a working knowledge of jQuery (i.e.: do you understand what $(“.hello”).text("text”); does?)
Knowledge of version control systems like Git or SVN
Detail oriented, open and ongoing communication
Thrives in an operationally autonomous environment
Takes ownership over problems and collaborates on solutions

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

Backend Developer

Toggl

Featured

Remote (Worldwide)

Developer

Full Time

🛠 Backend Developer
🌎 REMOTE
🚀COMPANY: Toggl

💡Simple time tracking. Powerful reporting.Turn your team on to productivity with Toggl the time tracker.

👥 Get to know the team:

https://toggl.com/about/

🧠Responsibilities:‍

You will be a part of our backend team working on keeping the Toggl service up and running and making sure that our users get the right data at the right time.

You will have ownership of developing and maintaining some of our backend services including reports, payments and operations tools that manage our product and logistics worldwide.

You will work on everything from customer-facing web and mobile applications using cutting-edge open source frameworks to highly-available RESTful services and back-end systems.

💸 €50,000

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.danmartell.com/about/

Virtual Assistant

DanMartell.com

Featured

Remote (Worldwide)

Admin

Full Time

🎧 Virtual Assistant
🌎 REMOTE
🚀COMPANY: DanMartell

💡I HELP SAAS FOUNDERS SCALE QUICKLY. RAISE // SCALE // EXIT

👥 Get to know the team:

🧠Responsibilities:‍

What You'll Do

The daily responsibilities in this role include, but are not limited to:

Process and manage email inbox and calendar (G-Suite).
Schedule meetings, podcasts, and interviews.
Work with legal paperwork including speaking agreements and team/contractor NDA's.
Set-up eSigning documents for Dan Martell (HelloSign).
Initiating and completing orders and purchases.
Completing varied research projects.
Research, booking & coordinating travel / accommodations.
Working with Customer Success on Client follow-ups.
Webinar support.
Processing voice tasks (using Voxer)
Assisting in Video coaching calls, liaison for questions, etc.
Creating surveys/questionnaires (Typeform).
Editing copy/content with an efficient, keen eye for detail.
Other duties as required.

What You'll Need:

Our ideal candidate has these top qualities and qualifications:

Must be process-oriented.
Must be a people person. Someone who knows how to make others feel special. Going that extra mile for clients. It's all about the little things.
Must have comfort with using a variety of software technologies. The software we use includes Zoom, G-Suite, Typeform, Voxer, HelloSign, Trello, etc.
Must be smart and resourceful. Someone who can overcome a challenge by thinking outside of the box.
Must be open to embracing the entrepreneurial lifestyle
Must have experience working in a fast-paced environment
Must have great grammar and spelling skills with high attention to detail.
Experience being a Freelancer is considered an asset - The attitude, drive, and time-management skills to work from anywhere. That's right, there is no office.
All around, someone who has the drive and determination to do great things.

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.people-doc.com/company/about-us

UX Copywriter

PeopleDoc

Featured

Remote (Worldwide)

Designer

Full Time

✏️🎨 UX Copywriter
🌎 REMOTE
🚀COMPANY: PeopleDoc

💡HR Service Delivery in the Cloud. Solutions that make work easier for HR teams and employees.

👥 Get to know the team:

🧠Responsibilities:‍

Working in US English, the successful candidate will be required to:

Improve legacy interface copy to make it easier for our users to understand
Write copy for new products or product features
Document copywriting patterns and best practices, including:

Working with our partners in the US to develop copywriting style guides
Working with product marketing to define product naming standards

Collaborate with our localization and development teams, to ensure copy is easy to translate for users around the globe
Conduct terminology research and contribute to the multilingual product glossary
Research and aid in the implementation of content management strategies and tools

Competencies required:

Exceptional English copywriting skills, with the ability to:

Write clear, concise copy
Distill complex concepts into simple instructions
Infuse copy with a unique voice
Control the tone of copy to reflect the user’s situation

The capacity to work across many complex projects, and:

Balance the requirements of multiple stakeholders, including stakeholders with competing needs
Prioritise tasks to respond to key business objectives

Understanding of UX best practices, including:

How copy impacts the user experience
How copy and design work together to deliver engaging interfaces

Exceptional time and task management skills, with the capacity to organise your daily work for maximum efficiency
Basic knowledge of the localization field, with an understanding of how copy is translated into different languages

Nice to have:

Experience developing content strategy for a suite of connected products
An understanding of how UX copywriting impacts on the product development cycle, and how to effectively collaborate with product teams
Ability to update copy within development codebases (e.g. knowledge of HTML, or similar templating technologies)

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.breezechms.com/our-team

Customer Service Advisor

Breeze

Featured

Remote (Worldwide)

Customer Support

Full Time

🎧 Customer Service Advisor
🌎 REMOTE
🚀COMPANY: Breeze

💡We are a cloud-based software company making church software simple. We strive, with everything we do, to be the world’s easiest web-based church management software for small and mid-sized churches. Breeze is used by 6,000+ churches to organize people, track giving, manage events and more.

👥 Get to know the team:

🧠Responsibilities:‍

Your daily work is focused on creating an outspoken fan club for Breeze!

You will consult with customers, drawing on your experience, to help them determine if Breeze is the right fit for their church. Answering anything from pricing questions to providing sales demo presentations.
You will help Breeze customers learn and navigate the functionality of the software features.
You will spend at least 80% of your scheduled shift on the phone, screen sharing or answering customer email.
You will flip between multiple resources (apps, documentation, peers, testing, etc) to help customers find solutions to their end goals.
You will test the software to determine the source of customer issues. Identifying training needs, feature enhancement suggestions or software bugs.
You will make "how-to" video directions for customers.
You will interact with an extremely social set of co-workers via slack - collaboration is strong around here and the pace is fast!
You will receive and provide weekly feedback during a 1:1 meeting with your team lead.

Personal Traits

We want to work with good people as much as you want to work with good people. You must embody the core values (listed above). Servant-minded, hustle, resourceful and social savant.
With your hustle, you will stop at nothing to help co-works and customers get to their job done.
As a social savant, you embrace the fun and the difficult as if everyone is your friend.
Your servant-minded attitude is always looking at situations from other perspectives. You are willing to accept differences and feedback with the goal of growing as a team.
You have natural resourcefulness to you that makes you willing to give anything a go. And, are able to use co-workers as a resource when needed.

Required Experience/Skills

3+ year(s) of customer support, training or ministry experience.
You have a superb knowledge of the web and the internet and how they work. This includes experience with browsers, browser settings, IP addresses, internet service providers, wi-fi and network connectivity.
You can install and uninstall various software and know-how to walk someone less technical through the process.
You have strong Excel skills and know-how to download, save and work with different file types.
You have experience supporting others, on some level, with web-based software used in a professional environment. Basically, you've helped people navigate through technology in a competent way.

Desired Experience

Experience using Breeze or another church management system
Remote work experience

Availability

Part-time (25 hours per week within 3 days) or Full-time (40 hours a week).
You must be available to work scheduled hours between Monday - Friday from 8am-6:30pm ET in a quiet and uninterrupted environment. This is a scheduled call center position.
Available for a 1.5-hour company meeting every Thursday morning at 9:05am ET.

Office Requirements

Reliable access to an appropriate work location where you can take phone and video calls, record high-quality video and audio without interruption, distraction or background noise.
Strong and stable broadband internet connection that can handle simultaneous Voice Over Internet Protocol (VOIP) calls, streaming video and comparable high-bandwidth applications (typically, 10 Mbps download/3 Mbps upload at a minimum.)
System Requirements (Computers are provided to staff.)

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

Content Marketer

Canny

Featured

Remote (Worldwide)

Marketing

Full Time

✏️Content Marketer
🌎 REMOTE
🚀COMPANY: Canny

💡Capture feedback in one organized place to inform your product decisions.

👥 Get to know the team:

https://canny.io/about

🧠Responsibilities:‍

- Develop a deep understanding of the problems that SaaS founders and product teams face

- Identify opportunities to add value to these audiences through content (blog posts, ebooks, infographics, whitepapers, etc)

- Develop and maintain a sustainable content marketing strategy

- Create content (quality over quantity)

- Proofread and improve content created by other team members

- Help increase traffic by identifying and utilizing appropriate distribution channels

- Work on conversion optimization

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.shortpoint.com/about/

Customer Support Assistant

Shortpoint

Featured

Remote (Worldwide)

Customer Support

Full Time

🎧Customer Support Assistant
🌎 REMOTE
🚀COMPANY: Shortpoint

💡ShortPoint Inc is Intranet Design Software that helps teams build beautiful and engaging intranets without coding, simply from Office 365, SharePoint and SAP Cloud Portal. Based in the US with offices in Ann Arbor, Michigan, Lviv (Ukraine) and Dubai (UAE).

👥 Get to know the team:

🧠Responsibilities:‍

ShortPoint is looking for an attentive, orderly and organized customer support assistant to join young, flexible, quickly developing and highly motivated international team. This is a full-time remote position.

Working hours and time zone: ~9am to ~5pm in timezones: GMT+3 to GMT+8

What will you do?

Your primary day-to-day responsibility will be screening incoming customer tickets to prioritize and highlight the most important and urgent cases.
You will work with our customer database and give us valuable hints on the background of the person contacting us, as well as read the ticket itself and add information to help determine the priority of the case.
You will receive all the introductory training and practice to make sure you know what to search for and what cases are more important than the others.
You will use Freshdesk a lot to add all the necessary information.
Based on your summary, the support agents will prioritize their daily routines and make sure no urgent requests for help are left unattended.
You will assist the support team with generalized, repeated tasks such as scheduling support meetings with customers, assisting with onboarding new agents, reminders etc.

Requirements:

Strong English written comprehension;
Ability to learn new things quickly;
Skills in prioritizing, ability to separate the important information from unnecessary details;
Ability to present your ideas concisely;
You have to be punctual, orderly, calm and be able to gather information and present a summary of your findings;
Previous experience as an assistant/ personal assistant would be a benefit.

We offer:

Flexibility in vacations;
Flexible working hours;
Working remotely;
Team building and activities;
Fitness activities expenses covered;
Very dynamic culture and a friendly, helpful team.

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://teamweek.com/about.html

Backend Elixir Developer

Teamweek

Featured

Remote (Worldwide)

Developer

Full Time

🛠Backend Elixir Developer
🌎 REMOTE
🚀COMPANY: Teamweek

💡Teamweek’s project planner puts people first. The visually stunning timeline makes it easy to optimize your team member’s schedules and deliver every project on time.

👥 Get to know the team:

🧠Responsibilities:‍

Are you an ambitious backend developer who likes taking on new challenges? Are you eager to learn Elixir (or already have Elixir experience)? Do you want the perks of working for a private company but the flexibility of working from home?

If so, read on...

We are looking for a backend developer who will help us:

Build and maintain our backend applications and our growing infrastructure;
Optimize performance and stability of our applications and databases;
Experiment with new ways to improve our product and experience as a team;

The ideal candidate should be experienced with Git, PostgreSQL, Linux and Elixir.

If you’re a developer with no Elixir experience, but are eager to learn it, we’d love to have you! And you can work from anywhere in the world with a good internet connection.

The starting annual salary is 50.000 EUR. Benefits include generous paid time off, an allowance for home office set-up, stipends for Internet and co-working space rental, travel for conferences, trainings and team meet-ups, and more.

Take our free quiz to see if you’re a good fit. We plant a tree for every qualified candidate!

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.inv.tech/team

Content Writer

Invisible Technologies

Featured

Remote (Worldwide)

Marketing

Full Time

✏️Content Writer
🌎 REMOTE
🚀COMPANY: Invisible Technologies

💡Delegate your recurring work to us. Invisible's managed team of people and machines delivers results, over and over again.

👥 Get to know the team:

🧠Responsibilities:‍

Who We Want

-- Content Writers who care as much about the invisible parts of the platform as the visible.

-- Polymaths and independent thinkers

-- Someone who is unlike anyone else on the team

What Content Writers are supposed to do

Research industry-related topics
Prepare well-structured drafts using digital publishing platforms
Create and distribute marketing copy to advertise our company and products
Interview industry professionals and incorporate their views in blog posts
Edit and proofread written pieces before publication
Conduct keyword research and use SEO guidelines to optimize content
Promote content on social networks and monitor engagement (e.g. comments and shares)
Identify customers’ needs and recommend new topics
Coordinate with marketing and design teams to illustrate articles
Measure web traffic to content (e.g. conversion and bounce rates)
Update our websites as needed

Requirements

Proven work experience as a Content Creator, Copywriter or similar role
Portfolio of published articles
Hands-on experience with Content Management Systems (e.g. WordPress)
Excellent writing and editing skills in English
An ability to fact-check long-form content pieces
Time-management skills
Familiarity with SEO
BS in Marketing, English, Journalism or relevant field

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.inv.tech/team

Executive Assistant

Invisible Technologies

Featured

Remote (Worldwide, US hours)

Administration

Full Time

✏️Executive Assistant
🌎 REMOTE
🚀COMPANY: Invisible Technologies

💡Delegate your recurring work to us. Invisible's managed team of people and machines delivers results, over and over again.

👥 Get to know the team:

🧠Responsibilities:‍

Who We Want

-- Polymaths and independent thinkers

-- Someone who is unlike anyone else on the team

Are you endlessly fascinated with startups? Are you eager and hungry for the right mentor who will show you the ropes? This is the job for you. If you're willing to learn, to strive, to think creatively, and be a sponge. This job is for Start-up Padawans.

Our Chief of Staff to the CEO, Aimee Samac, is looking for a smart, curious, passionate person can be her Executive Assistant that is ready to dive deep and make magic happen!

Aimee called and told us she's looking for...

"An Executive Assistant that focuses on maximizing my performance and, in turn, the performance of our CEO - Francis.

That includes taking over responsibilities for every aspect of my work life:

Strategic Calendaring.
I need someone who can think about Francis’s schedule and ask whether it actually makes sense, both logistically and strategically. You should be able to delicately handle the domino effects that can occur in last-minute change requests. I need a time-consultant who can make sure Francis is spending time on what matters most. As a team, we want to ensure Francis has the longest and most strategic view possible.

Digital organization/inbox management.
You should be able to strategically organize everything from Francis’s inbox to his files on Google Drive. You should have the ability to do inbox mining, draft emails, scan, and flag strategic and high priority emails. Francis’s digital organization needs to be tight so that he can easily see what's going on at a glance. You should be able to find documents, emails, reports, and other digital ephemera on demand! Francis should wake up in the morning with all of his emails prioritized and, where necessary, drafted responses prepared for review.

Management responsibilities.
You should be able to oversee problem-solving and decision-making systems. Before problems arise, you should be able to anticipate and flag issues across departments in the company and get the right level of engagement from Francis and the VPs. You’ll do this by fostering critical relationships with each department head in the company and deep knowledge of the current team’s priorities and how they connect to the overall priorities of the company.

External & Internal Meetings.
Francis does a TON of calls and meetings with clients, investors, and various business development contacts. I need someone to help him take notes, capture actionable, and follow up on meeting actionable. You should be able to quickly relay and translate information to relevant internal and external parties. You should be a CRM ninja - migrate, sync, update, manage and make sure every single touchpoint with contacts are tracked, tagged, and easily retrievable.

Writing, reporting, and research.
Francis writes a lot - from monthly reports to marketing posts to emails. I need someone who can support the drafting and editing of all his written documentation. I may rely on you to not only write for him but generate reports, decks or sheets.

We don't care much about your resume or fancy skill-set. We want to know about you! Are you passionate? Are you curious? Are you a fast learner? Are you willing to get your hands dirty and dig into the nuts and bolts of the company? In your cover letter, tell us about yourself and why you think Aimee can't live without you.

We dare you.

We double dare you!

Join the family!

Other Details/requirements

We are a 100% remote company, so prior remote work experience is beneficial
Work US hours - (Francis lives in NY and Aimee lives in Seattle) - anticipate working 25-45 hours/week. Your schedule can be discussed during your interviews.
Salary range from $12 - $25 - we are a meritocracy - show us what you are worth and we’ll compensate you accordingly
Excellent communication and use of the English language
Eagerness to learn
Detail oriented, eye for mistakes and quality control
Event coordinator experience is a huge plus

Content Marketer

Baremetrics

Featured

Remote (Worldwide)

Marketing

Full Time

✏️Content Marketing
🌎 REMOTE
🚀COMPANY: Baremetrics

💡Grow your startup right. Metrics, dunning, and engagement tools for SaaS & subscription businesses.

👥 Get to know the team:

https://baremetrics.com/about

🧠Responsibilities:‍

Requirements

Deep interest in business topics like SaaS analytics, remote work, transparency, marketing and growth
Ability to distill complex concepts in to easy-to-read and interesting content
Basic audio and video editing skills
Knowledge of editorial-based SEO and marketing

Some things you'll be responsible for...

Establishing a long term content marketing plan and executing
Measuring and analyzing content marketing efforts
Producing weekly articles for the Baremetrics blog
Brainstorming content
Partnering with other publications and producing guest content for them
Repurposing podcasts and video content in to articles

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.abstract.com/about/

Sales Development Representative

Abstract

Featured

Remote (US-based)

Sales

Full Time

💸 Sales Development Representative
🌎 REMOTE
🚀COMPANY: Abstract

💡Where modern design teams come to work, every day.

👥 Get to know the team:

🧠Responsibilities:‍

What you'll do:

Respond to inbound prospective customer demo requests within ½ a business day, And nurture all demo requests within 2 business days.
Generate targeted outbound prospecting leads, by working with and strategizing with the Account Executive’s in your territory.
Use Salesforce.com to navigate a high volume of inbound prospects, and proactively reach out via phone, email and LinkedIn.
Conduct prospecting calls with customers to determine the next best steps resources to assist (most common examples are booking Discovery Calls and Product Demonstrations).
Schedule appointments and handoff qualified prospects to the appropriate sales team members.
Continue to refine and streamline the sales methodology to provide the highest value to our prospects and customers.
Track, measure, and report on all activities to ensure individual, team and company goals are met.
Coming soon: Outreach, Drift and SalesNavigator.

What you'll bring:

Desire and commitment to be an SDR for at least 4 quarters
Experience in sales/customer service environment
Excellent communication skills, both written and verbal
Ability to work in a time-sensitive and high volume environment
Experience with Salesforce.com
Competitive in nature and willing to take intelligent risks

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://winn-brown.co.uk/

Web Designer & Developer

Winn-Brown & Co.

Featured

Remote

Full Time

Developer

🛠Web Designer & Developer
🌎 REMOTE
🚀COMPANY: Winn-Brown & Co.

💡Based in London, Winn-Brown & Co. is a boutique web design and development studio which specialises in creating and supporting beautiful Squarespace websites that deliver results.

👥 Get to know the Winn Brown team:

This role offers the right candidate a fantastic opportunity to: be given real responsibility, enhance their skill set and gain experience within a company that has plans to scale rapidly.

Responsibilities

Liaising with manager and occasionally clients to fully understand the project briefs and implement change requests.
Exploring and researching new technologies to help keep us and our clients up to date with current trends and new technologies.
Building WordPress, Squarespace and bespoke websites.
Building bespoke solutions for clients using LAMP stack.
Troubleshooting problems and supporting clients.

Requirements

A passion for web development in general, with an outlook to deliver the best user experience possible
Good working knowledge of HTML, CSS, Javascript (jQuery), PHP, MySQL
Familiarity with using Terminal/Command Line & version control (GIT)
Experience with content management systems e.g. Wordpress, Shopify, Squarespace
A natural understanding of digital design and the associated software required e.g. Adobe Creative Cloud
Strong time management skills and the ability to work well under pressure. Some projects have strict deadlines, so being able to deliver work on time is essential
Close attention to detail, for the creation of pixel-perfect websites
Ability to work to W3C standards is essential and all websites must be fully optimised for search engines

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://snowplowanalytics.com/about-us/

Data Engineering Internship

Snowplow

Featured

Remote, Europe (UTC +/- 2)

Internship

Developer

🛠 Data Engineering Internship
🌎 REMOTE
🚀COMPANY: Snowplow

💡We’re on a mission to empower companies to use data to make better decisions.

👥 Get to know the Snowplow team:

‍The Opportunity

What you’ll be doing.‍

- Working on one or more of our pipeline, tracker or management console estate, depending on your skills and interests.

- Learning and contributing to our testing and deployment processes so that we can ship features quickly and with confidence.

- Collaborating with our Product Office and the wider team on building the best solutions for our customers.

- Being an active part in decision making on what we build and how we deliver it. You’ll bring a different perspective and we’ll want your input!

Our commitment to you:

- We will dedicate time to support your learning through a dedicated mentor, peer support, pair programming, etc.

- You will have the opportunity to write code that is released to our community and/or into our managed service.

- You will receive feedback throughout the internship and we’ll provide a short report at the end of your internship with reflections on your time with us.

What we’re looking for..

- The idea of working for a growing startup excites you.

- You have programming experience (not necessarily through work) and can demonstrate this in your application and through interview.

- Previous experience in data is a plus, but most importantly you’re interested in data and how it can empower our customers to make better decisions.

- You don’t wait to be told what to do. You can accept a mission, drive towards it and recognise when you need support or more direction.

- Our remote team depends on expert collaborators to work effectively. You’ll be a great communicator and enjoy working closely with the team.

What you’ll get in return.

- A three month, five-days-a-week placement, within which you can take leave as agreed. Sorry, you cannot fit this around other work or study commitments.

- This is a paid internship, but inline with starter salaries.

- Professional exposure to a fast-moving, collaborative engineering organisation full of supportive and talented people.

Here is what one our previous Interns had to say about their time with us:

‍

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://moduscreate.com/about/

Front End Engineer (Javascript)

Modus Create

Featured

Remote (Worldwide)

Full Time

Developer

⚒Front End Engineer (Javascript)
🌎 REMOTE
🚀COMPANY: Modus Create

💡Modus Create is a disruptive consulting firm that brings together the best people, no matter where they are, to work in Agile, high-performing teams and deliver amazing results.

👥 Get to know the Modus Create team:

Hello! Are you ready to Work from Home and transform your career?

About You

Things You Might Do

Modus is a fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

Give back to the community via open source and blog posts
Travel and meet great people- as part of our remote-first lifestyle, it's important that we come together as needed to work together, meet each other in person and have fun together. Please keep that in mind when you apply.
Teach and be taught: Modus creates active teams that work in internal and external projects together, giving opportunities to stay relevant with the latest technologies and learning from experts worldwide
Interact directly with internal and external clients to represent Modus and its values

Why Modus Create:

Our Benefits may vary according to the Country you are located in, so please reach out to our recruiter in case you have any questions.

If you become a contractor we offer:

Competitive compensation
100% Remote work (could vary according to the client's needs)
Travel according to client's needs
The chance to work side-by-side with thought leaders in emerging tech

Do you have what it takes? Apply today!

About Modus Create

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.notion.so/Memberstack-Join-the-Team-54624ebea226444596fb73d4b110ecb2

Backend Engineer

Memberstack

Featured

Remote (Worldwide)

Full Time

Developer

🛠Backend Engineer
🌎 REMOTE
🚀COMPANY: Memberstack

💡Memberstack makes it easier to add user accounts and payments to any website.

👥 Get to know the Memberstack team:

About this role and why it's critical

Does this sound like you?

You're proficient with backend technologies like Node, Express, and Mongo.
You know to how to architect and build scalable infrastructure to help scale Memberstack to the next level as a mission critical tool for online businesses and teams.
You know how to refactor existing applications into clearer, standardized, documented, and testable applications.
You love developing software applications from start to finish: through conception, research, maintenance, and polish — to build delightful products that perform reliably.
You can code, test, debug, and automate complex applications on the back-end, but are not afraid to occasionally help in the front-end.
You're able to operate with a high degree of independence & autonomy.
You're a product-builder at heart and care about building meaningful, exceptional technology.
You have clear written & verbal communication skills in English.
Bonus: You've previously engineered products that have been used by a lot of people.
Bonus: You've previously helped scale API's to operate in a multi-region capacity.
Bonus: You're fluent with website platforms (Wordpress, Wix, etc) or payment platforms (Paypal, Stripe, etc)

If even 50% of this role description sounds like you, we'd be delighted to hear from you.

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://wpastra.com/about/

Wordpress Support Specialist

Uscreen

Featured

Remote (Worldwide)

Full Time

Developer

🛠Wordpress Support Specialist
🌎 REMOTE
🚀COMPANY: Astra

💡The Most Lightweight & Customizable WordPress Theme by Brainstorm Force.

👥 Get to know the team:‍

Responsibilities

Respond to support questions about the Astra theme and our other products.
Answer questions in our help desk software HelpScout.
Write detailed bug reports with replication steps for our developers to fix.
Write new documentation and update existing articles as needed.

Who we are?

Brainstorm Force is a team of passionate, creative individuals. From support, developers, marketers, content specialists, quality assurance, and more!

Initially starting as a web design agency, we realized that there had to be a better way to build clients’ websites faster.

So we pivoted to product and haven’t looked back. Our theme Astra is one of the most popular themes for WordPress, powering over 600,000+ websites, and gaining a new install almost every minute.

What are we looking for?

You want to make a difference. We have hundreds of customers write in to us on a daily basis. As part of the support team, you’ll be making a real difference to real people.

Who are you, and what do you bring?

Empathy for customers.
Passionate about providing excellent support.
Fluent English (spelling and grammar).
At least 1+ years of experience with WordPress.
Understanding and ability to write custom CSS.
Understand and the ability to write HTML.
Familiar with tools like HelpScout, Trello, Asana, Github, and Slack.
Polite and understanding.
Self-starter. You don’t have to be micromanaged.
Troubleshooting experience.
A curiosity to learn and grow.

Bonus points for any of the following

Ability to write and understand PHP.
Ability to write and read jQuery, Javascript, and any JS framework.
WordPress plugin development experience.
WordPress theme development experience.
Previous remote working experience.

What we offer you!

We believe in working closely and bringing the best out in each other. We’re a fun, supportive, and creative group of individuals. We’ll offer you:

A competitive salary. 💵
Paid time off if you join us full-time.
The opportunity to learn and grow in a fast-growing team.
The chance for your work to make a real impact on people’s daily lives.
Autonomy. We don’t micro-manage, we believe in letting you manage your own time as you see fit. Given the nature of support, though, you may need to be flexible for cover at certain hours.
Fully remote work.
Want to work from anywhere? This is the job for you.

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.tidepool.org/team

Product Design Intern

Tidepool

Featured

Remote (Worldwide)

Internship

Designer

🎨Product Design Intern
🌎 REMOTE
🚀COMPANY: Tidepool

💡Tidepool is a 501(c)3 nonprofit organization committed to providing free software for the diabetes community to get the most out of their diabetes devices.

👥 Get to know the Tidepool team:

We are looking for an enthusiastic and highly motivated Product Design intern to join our team for Winter, or Summer 2020.

Design and user experience is at the forefront of everything we do. Designers at Tidepool partner closely with cross functional team members from product, engineering, and data science teams.

Responsibilities include:

Own and execute a design project from concept through delivery.
Build prototypes to test concepts.
Work to conduct user research.
Participate in design critique.

The ideal candidate:

Has a dedication to learning.
Is curious and enjoy exploring new domains of knowledge.
Is intrinsically motivated.
Uses their own judgement to move work forward and to seek guidance when needed.
Has a strong portfolio that demonstrates their practice of a design process solving problems for mobile and web platforms.
Has a strong knowledge of visual design fundamentals including layout, color, and typography.
Has familiarity with design tools such as Figma or Sketch.
Has demonstrated skills in Interaction Design, User Experience, or User Interface Design.
Has a minimum of 10 weeks of full-time availability—this internship has a flexible start date. Please list your start date in your reply.

We take great pride in our internship program. We offer a full-time paid internship, that includes direct guidance from a mentor on the Tidepool team, and the freedom to work from anywhere.

Sound like you? We’d love to chat. Send your resume and online portfolio to jobs@tidepool.org.

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.iubenda.com/en/help/1812-work-with-us

Junior UI Designer

Iubenda

Featured

Remote (Worldwide)

Full Time

Designer

🎨 Junior UI Designer
🌎 REMOTE
🚀COMPANY: Iubenda

💡We help with the legal requirements, so you can focus on the business.

👥 Get to know the Iubenda team:

Location

Bologna and Milan, Italy or remote.

Our offices are incredibly nice places to work from, both located in the center of their respective cities.

Requirements

User interface design skills (at least junior level);
HTML/CSS development skills (at least junior level);

Important: if you’re a UI designer but have no development skills, do get in touch and we’ll still consider your application.

Added values

Experience using Sketch;
Experience using Balsamiq Mockups;
Experience with Sass;
Familiarity with the concept of Object Oriented CSS;
Illustration and icon design skills;
Proficiency in English.

Benefits

LEARNING BUDGET - We’ll sponsor your professional growth by providing a budget that can be used for courses, events, workshops and books.
REMOTE WORK - You can work from one of our offices in Italy or remotely. We are used and fully structured to onboard people who rather work full-time remotely.
WORKPLACE FLEXIBILITY - Aside from having two offices in Italy, in Bologna and Milan and both being incredibly well located nice places to work from, we have a remote work policy for those not under a remote contract (52 days per year).
COMPANY RETREATS - Twice a year (summer and winter) we get together in amazing destinations to work, bond and enjoy team building activities. We offer a fully paid week-long retreats to places like Val D'Orcia, Capri, the Dolomites or the Tonnara di Scopello.
WORK EQUIPMENT - We’ll provide an equipment allowance so that you can perform at your best.
GREAT WORK ENVIRONMENT - Work in a casual (no dress code!) but continuously growing environment. Besides, you will be part of a multicultural team full of talented and expert people and you will find a team spirit, which you would rarely find elsewhere.
ENGLISH CLASSES - We offer English classes in a weekly basis at our Bologna office, in 3 different levels, within working hours.
COMPETITIVE SALARY - We offer a highly competitive salary when compared with other Italian startups since we have high standards on finding the best people to join our team. Besides, we offer a generous paid time-off (+25 weekdays/year).

💸 Competitive

Capterra

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.sendible.com/about

Visual Designer

Sendible

Featured

Remote (Worldwide)

Full Time

Designer

🎨 Visual Designer
🌎 REMOTE
🚀COMPANY: Sendible

💡More than a social media management tool, we're here to help you make your clients successful on social.

👥 Get to know the team:‍

💡 The Opportunity

Are you passionate about creating stunning designs and improving the look and feel of a product?

If so, this is a fantastic opportunity for you to join a fast-growing company in an exciting space (social media)!

As Visual Designer, you will be responsible for creating the designs and assets needed to improve our brand identity, drive traffic to our website and increase adoption of our product.

Your focus is to collaborate with our Product and Marketing Teams to help produce designs and assets that can be used to increase awareness, activation, adoption and retention of our customers.

🤝 About You

At least 3 years of experience as a visual designer, preferably in SaaS.
Self-starter mentality with the ability to proactively get on with work.
A creative thinker, able to come up with innovative new concepts and solutions.
A confident and clear communicator with excellent writing and presentation skills over email, social media, video conference, webinars or in person.
Perseverance is in your DNA and you don’t take no for an answer.
Good knowledge of Social Media and the value it brings to a business.
Excellent organisational and follow up skills
Impeccable eye for detail

✅ Things You’ll Be Doing

Developing visuals and having the flexibility to work on any number of other assignments – from 360° brand platforms to video, social media, experiential, print and more.
Using various techniques to create drafts, models and prototypes.
Producing final design solutions.
Pitching new creative ideas.
Collaborating with team members to launch projects.
Taking on special design assignments (e.g. website redesign, brand guidelines).
Using feedback from other members to improve the platform.

💻 Why work with us

Work remotely or from our HQ and create your own schedule (we believe in trust and autonomy).
25 days paid holiday per year, plus one bonus day for your birthday.
Profit-sharing bonuses (if the company does well and you played a big part, you'll be rewarded).
Paid sabbatical after 5 years.
We love learning! Take part in our book club and receive free books quarterly or use your £1000 learning allowance to develop your skills.
Gain incredible experience building a truly successful, global SaaS company with a dedicated, small team where you can have a huge impact!

We have a low staff turnover rate — a large portion of the team has been at Sendible for 6+ years. But, your voice matters to us.

🌐 How we work

Sendible is a UK corporation and our head office is based in London but we are building a distributed team, and you can work from anywhere in the world for this role.

⚡ How to get our attention when you apply

Introduce yourself to us as a colleague. Show us what your future could look like here! We value authenticity, so be yourself, be creative, and take your time with the application.

Tell us why you want this particular job. Tell us about:

Why you're passionate about Visual Design.
Why you want to work at Sendible and not somewhere else.
A great design you have experienced recently and why it was awesome.
A time you taught yourself a new skill to complete a job or project.

Provide a copy of your portfolio of work so that we can see your previous work and projects. (Please provide this as a URL)

So, if you want to join Rachel, Stefano, Alexis and the Sendible Team in helping to create and implement great designs and improve the experience for all our users, please submit your application!

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://contra.com/our-mission

No items found.

Freelance Social / Content Ambassador

Contra

Featured

Remote (Worldwide)

Full Time

Marketing

Freelance Social / Content Ambassador
🌎 REMOTE
🚀COMPANY: Contra

💡Connect to the first professional platform built for the independent workforce.

👥 Get to know the Contra team:

You should apply if :

experience and passion for social media / brand communication

writing skills (experience writing blogs/articles is a big plus)

some technical knowledge (we're a tech company, so it's important to us that our marketing team understands and is familiar with our projects)

You have an online portfolio or PDF that you can share with us

What will your day-to-day look like?

You will help us with UI testing, new feature launches, and content creation.

Sharing articles/content created by Contra members on your social profiles or with your communities. (usually 1 share per week).

In general, acting as an advocate for the Contra platform using your online presence.

Requirements:

Specific:

Fully completed profile on Contra.com
Agree to provide UX/UI Feedback (within 3 days of asking)
Agree to provide Beta testing of new features on the platform (within 3 days of asking)
Share and recruit through personal referral link

General:

• 2+ years of experience creating content or managing social channels

• Had ownership of many social consumer channels over the years, and understand what it takes to create awesome, consumer-oriented experiences

• Great communication skills that help you work with product and engineering to make product visions come to life

‍

💸 $1,000 per month, 8-10 hours

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://www.youneedabudget.com/about-us/

Junior Sales Rep

Featured

Remote (Worldwide)

Full Time

Sales

Humbly Confident Part-Time Support Specialist

YNAB

Featured

Remote

Full Time

Customer Support

🎧Humbly Confident Part-Time Support Specialist
🌎 REMOTE
🚀COMPANY: YNAB

👥 Get to know the YNAB team:

That’s a super-brief intro, and there’s a lot more to it. But first, you need to know if you’ll even like working with us. (We think you will.)

A Bit About Us

We’re profitable, bootstrapped, and growing. YNAB started in 2004, and we haven’t taken any outside funding—we’re in it for the long haul.

First, let’s talk about life at YNAB, and then we’ll go into detail about what we’re looking for.

Who you’d be working with:

How You’ll Work at YNAB

Live Where You Want

Take Vacation (Seriously)

International is Absolutely Okay

401k

Your First Eight Weeks

Other Tidbits

After your onboarding period, we DEMAND (in a friendly, ALL CAPS IS YELLING way) that you fill out your Bucket List spreadsheet with 50 items. (That’s harder than it sounds!) Good things then follow.
The bucket list also really helps in deciding what we should give you for your birthday and Christmas.
After your onboarding period, we’ll set you up with a shiny new computer and replace it every three years.
Did I mention we make a huge, positive difference in people’s lives? You may not think that matters much, but then a few months down the road you’ll realize it’s made your job really, really enjoyable. Don’t underestimate this one!

If this sounds like your ideal environment, read on because now I want to talk about you. You will play a big part in helping people succeed at budgeting with YNAB. You will change lives.

Now, back to you, our new Support Specialist…

What Success Looks Like:

You understand the importance of balancing directness, accuracy, personalization, and speed—and, with time and practice, are comfortable taking on the most difficult conversations.

A Day in the Life…

Once the email queue is in good shape, you check our chat inbox to see what questions you can answer there, all while keeping tabs on any new emails that may come in.

Before you know it, your shift is over and it’s time to clock out!

You’re the One We’re Looking For, If:

You’ll be able to send at least 9 replies per hour.
You could flawlessly juggle three live chat conversations at a time.
You can commit to a set schedule of 25-30 hours per week, with one shift on Saturday or Sunday.
You value excellence and continuous improvement. At the same time.
You have excellent written English
You understand how every support response is an expression of the YNAB culture and brand.
Other people consider you a stellar communicator.
You love making people happy.
People thank you when you deliver difficult news. You’re that good.
You enjoy trying things you haven’t ever done before.
You aren’t afraid to ask questions.
You are wildly productive and independent, but a team-player at heart.
You have a laptop or computer for your training period (a tablet or Chromebook won’t quite cut it for some of the programs we use).

Bonus Points:

You already use and love YNAB.
You have experience working remotely.
You have customer support experience.

Pay for this role is $18 an hour during the temporary training period, and increases to $20 an hour for permanent part-time team members.

How to Apply:

Attach a PDF of your cover letter. In your cover letter:

Introduce yourself and explain why this position is of interest to you, and why you would be a great fit. Please limit this section of the cover letter to 1 page.
On a separate page of your cover letter, answer the following questions (with each response being about a paragraph in length):

1. What attracted you to this position? (This is not about what attracted you to the software.)
2. What criteria do you look for when searching for your next company or position?
3. What are your favorite and least favorite parts of your current or most recent job?
4. Tell us about a time when you had to learn something new to excel at your job.

If you have a prepared resume, attach it in PDF form. If you don’t have a resume because you aren’t even sure you’re looking to change jobs, that’s fine! An informal list of your work and education history is all we’re looking for.
Please send all attachments as PDFs.

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://piktochart.com/our-team/

Customer Support Specialist

Piktochart

Featured

Remote (UTC-4)

Full Time

Customer Support

🎧 Customer Support Specialist
🌎 REMOTE
🚀COMPANY: Piktochart

💡Just a simple, intuitive tool that helps you and your team tell stories with the visual impact they deserve.

👥 Get to know the Piktochart team:

Your mission :

‍

You offer:

An outstanding command of the English Language - written and spoken.
A high degree of initiative, courtesy and professionalism to resolve most customer issues on first contact.
A resourceful, quick and agile learner, quick-thinking and empathetic attitude.
Adapt to quickly to changing priorities and customer needs.
Ability to prioritize tasks and incoming requests accordingly.
Ability to analyze the situation and make the best possible decision to resolve problems, typically related to assigned workload.
A flexible mindset towards 24x7 operations (Shift work may be required).
Clear and efficient communication including an out-of-this-world level of friendliness, politeness, patience, and professionalism. You do whatever it takes to delight customers!
Being able to work autonomously.
1-3 years of experience in Media/Tech supporting SaaS Applications.

Nice to have :

Some experience working within tight KPIs (Key Performance Indicators).
Writing/web content creation experience (a plus).

Working time:

8:00pm-4:00am (GMT +8)

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

https://web.hypothes.is/team/

Customer Success Specialist

Hypothes.is

Featured

Remote (Worldwide)

Full Time

Customer Support

🎧 Customer Success Specialist
🌎 REMOTE
🚀COMPANY: Hypothes.is

💡To enable a conversation over the world’s knowledge.

👥 Get to know the Hypothes.is team:

Summary

About the team

About the role

This includes, but is not limited to:

Hosting product demonstrations and training sessions for potential and existing customers
Developing and managing client relationships
Troubleshooting and identifying solutions to issues raised by pilot participants and partners, escalating to our Support team as necessary
Engaging deeply and directly with Hypothesis technologies to establish and maintain a working knowledge of the digital annotation product
Stewarding our pilot success resources and other guidance to help improve onboarding and general customer experience
Gathering qualitative and quantitative metrics to help identify value for pilot partners as part of conversion to production
Working with a multi-functional team and communicating proactively to resolve issues
Working with our support and sales teams to deepen and expand use of Hypothesis products

This role reports to the Senior Director, Education.

About you

You take great satisfaction in working with customers to find what they want, create solutions and ensure success. You are tenacious and resilient in achieving your goals and objectives.

Skills and experience you possess:

Previous experience in education, whether at an educational institution, education publisher, or ed-tech company
Excellent communication skills
Effective project management skills
Tech-savvy: able to speak to customers clearly and concisely about our product’s features and benefits
Familiarity with Learning Management Systems and other ed-tech platforms and tools

You will be successful at Hypothesis if you:

Are tenacious, self-directed, and highly motivated
Are committed to excellence and improvement
Are easy to get along with
Have previous remote work experience
Have strong time management and communication skills
Have strong problem-solving skills
Can communicate clearly and effectively with colleagues (especially important in a remote organization)
Have an approach to your work that allows for growth and change

How to apply

To apply for this position, please send a cover letter and your resume to join@hypothes.is telling us what about this role intrigues you and why you think you would be a great fit for Hypothesis.

💸 Competitive

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️

Customer Support Specialist

Milanote

Featured

Remote (Worldwide)

Full Time

Customer Support

Customer Support Specialist
🌎 REMOTE
🚀COMPANY: Milanote

👥 Get to know the Milanote team:

https://milanote.com/

About the role

This role is focused on providing our customers with exceptional support to help solve their problems.

The ideal candidate has excellent written communication skills (English fluent or native), is technically-savvy, has great problem solving ability, and most importantly, displays empathy for people.

General skills/attributes

Written communication skills - the primary job will be providing clear and succinct written responses to queries via our customer support platform Intercom.
Technical knowledge - you'll need to be technically savvy and understand modern software - you're likely to use various SaaS tools as part of your daily life and can show your experience with the web from past projects/experience (e.g. you may have designed and coded a website in the past, written javascript code, built a database).
Problem solving ability - you'll need to be comfortable dealing with ambiguity, and have the ability to ask appropriate questions to understand issues fully.
Empathy and patience - we expect you to take your time with customers, and in doing so provide people with an exceptional customer experience.
SaaS/startup experience - any previous experience at a startup/software company providing customer support would be seen as a bonus (but not essential).

Role duties

Triaging and responding to all of the queries received via our support platform Intercom.
Providing feedback, guidance and education on how to use the Milanote platform.
Helping convert potential customers into PRO users by offering them the right plan and pricing information.
Assisting customers with billing and invoicing queries using the Stripe platform.
Diagnosing technical and account issues often related to browser or device problems.
Escalating bugs and technical issues to the development team.
Sharing feedback and suggestions with the product team on how Milanote can be improved.
Contributing to our help centre knowledge base to make it easier for customers to find answers to their problems.

Location

This is a remote position, we're open to applicants from anywhere in the world.

All our support is handled over the internet. We expect to have a regular weekly review call, which means having some overlap with our timezone is ideal (we're based in Melbourne, Australia, GMT+10).

If you're applying from Melbourne, you would have the option of working onsite in our office if you'd prefer.

Employment basis

Part-time/flexible - you'll essentially need to do 2 - 3 hrs per day / 5 days a week, but the time in which it's done can be flexible depending on your schedule.
All the support will be carried out remotely via the Internet - so you can be based wherever it suits you best.
If you're currently studying, or at home raising kids - this is the type of position that could fit really well into your daily life.
We anticipate the hours increasing over the next 12 months to a full-time position as our user base grows - we can work with you on how this transition happens.

Application process

Please provide a cover letter that includes why you'd like to join Milanote
In your cover letter and resume please address the requirements of the role
Shortlisted applicants will be contacted to take part in a video call interview

Remuneration

The annual salary range will be a prorate amount equivalent to $40,000 - $45,000 USD annually.

💸 $40,000 - $45,000 USD annually.

🖱READ MORE ABOUT THIS POSITION AND APPLY HERE

⬇️⬇️